Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Nurse Panel Care Coordinator
Singing River Health System Hospital - Pascagoula / Full-Time / Mon-Fri /
2809 Denny Ave
Pascagoula, Mississippi, 39581
United States
Position Overview:
The Panel Care Coordinator functions as an intermediary between the Medical Team and the patient. In this capacity, the role is designed to provide first line support to electronic and telephone queries. This requires the Panel Care Coordinator to proactively manage patient care for those non-office visits. As the primary conduit for the transmission of information between patient and Medical Staff, the Panel Care Coordinator will need to use their discretion to convey pertinent information to the Medical Team to correctly prescribe a treatment plan. The goal of this position is to gather, assimilate, and convey the correct information to the Medical Team to provide a timely treatment plan.
To perform his job successfully, an individual must be able to perform each essential duty satisfactorily. These requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
Graduate of an accredited
School of Nursing
License:
Current MS license
Certifications:
N/A
Experience:
Required: 2 years minimum ambulatory care experience, 3-5 years
preferred
Reports to:
Population Health Manager
Supervises:
N/A
Physical Demands:
Work is moderately active: involves frequent
requirements to move about the office, move about the facility, and to travel
to another facility within the SRHS service area.
Work involves using many physical motions in performing daily work
activities. Work involves using repetitive motions: substantial movements of
the wrists, hands, and or fingers while operating standard office equipment
such as computer keyboard. Work
involves being able to perceive the nature of sound at normal speaking levels
with or without correction; the ability to make fine discriminations in
sound. Work requires close visual and acuity and the ability to adjust the
eye to bring an object into sharp focus, i.e. shift gaze from viewing a
computer monitor to forms/printed material that are closer to compare data at
close vision.
Must be able to be active for extended periods without experiencing
undue fatigue. Must be able to work
schedules assigned with the understanding that changes may occur according to
the needs of the hospital for off days, shifts or weekends.
Mental
Demands: Must demonstrate keen mental
faculties/assessment and decision making abilities. Must demonstrate superior
communication/speaking/enunciation skills to receive and give information in
person and by telephone. Must
demonstrate strong written and verbal communication skills. Must possess emotional stability conducive
to dealing with high stress levels.
Must demonstrate ability to work under pressure and meet deadlines.
Clear All
0 Outpatient Care Coordinator jobs found in Pascagoula, MS area