Outpatient Care Coordinator jobs in Reading, PA
Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Outpatient Care Coordinator jobs
- All American Home Care LLC
-
Reading, PA
FULL_TIME
-
All American Home Care LLC is an EEO employer - M / F / Vets / Disabled
JOB SUMMARY :
- Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans.
- Ensure a high level of care for the patient given by the home health aides.
- Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift.
- Managing last minute calls outs, finding appropriate coverage.
- Developing an on-call pool of agency aides with various shifts in coordination with Human Resources
- Communicate with referral sources and Case Managers to provide an excellent customer service experience
- Listening to needs of clients and matching them to the appropriate caregiver(s)
- Manage Caseload of 100 patients
- Review the care plan with patients and caregiver
- Resolve caregiver and client grievances and complaints
- Address over utilization of hours
- Reporting personnel performance issues
- Ensure caseload retention
- Contribute to team efforts by accomplishing related results as needed
Minimum Qualifications :
- High school graduate
- 2 Years experience in a Home Care or Service Coordination role.
- Proven ability to generate leads and monitor referrals
- Strong typing and computer skills
- Comfortable with closing / asking for business
- Well organized, accurate, and attentive to detail
- Excellent communication, public relations and follow up skills
- Experience with HHA Exchange and EVV
- Bilingual English / Spanish preferred.
Our mission at All American Home Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers.
Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client / caregiver relationship.
Much like our staff, we consider our valued patients as part of our family""the ever-expanding All American Home Care family.
Job Type : Full-time
Salary : $18.00 - $23.00 per hour
Benefits : - 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Monday to Friday
- HHA EXCHANGE : 1 year (Preferred)
- EVV : 1 year (Preferred)
- Just Posted
Schedule :
Supplemental pay types :
Bonus pay
COVID-19 considerations :
Education :
High school or equivalent (Preferred)
Experience :
Language :
Spanish (Preferred)
Please visit our careers page to see more job opportunities.
Last updated : 2024-04-23
- Angels of Care Pediatric Home Health
-
Reading, PA
FULL_TIME
- Angels of Care is looking for professional, energetic personalities with a passion for serving others to complete our client care team as a Client Care Coordinator (CCC).As the voice of Angels of Care...
- 4 Days Ago
- Bedrock Care
-
Royersford, PA
FULL_TIME
- The Social Services Coordinator provides medically related social services to assigned caseload that assist the residents to attain or maintain the highest practicable physical, mental and psycho-soci...
- 7 Days Ago
- Bedrock Care
-
Royersford, PA
FULL_TIME
- The Social Services Coordinator provides medically related social services to assigned caseload that assist the residents to attain or maintain the highest practicable physical, mental and psycho-soci...
- 7 Days Ago
- Complete Care Management
-
Reading, PA
FULL_TIME
- Complete Care at Berkshire is a pillar in the community of Reading, PA. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion....
- 28 Days Ago
- Griswold Care Pairing for Chester and Lancaster Counties
-
Chester Springs, PA
FULL_TIME
- Case CoordinatorGriswold Care Pairing of Chester and Lancaster County Chester Springs, PA____________________________________________________________________________________Are you a compassionate and...
- 5 Days Ago
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0 Outpatient Care Coordinator jobs found in Reading, PA area
- Supportive Concepts for Families
-
Reading, PA
- Conexio Care, one of our amazing affiliates, is currently seeking a REGISTERED NURSE to work in the Claymont Delaware CR...
- 4/25/2024 12:00:00 AM
- Supportive Concepts for Families
-
Reading, PA
- Conexio Care, one of our amazing affiliates, is currently seeking a REGISTERED NURSE to work in the Claymont Delaware CR...
- 4/25/2024 12:00:00 AM
- Penn State Milton S. Hershey Medical Center
-
Reading, PA
- Penn State Health - St Joseph Regional Location: US:PA:Reading Work Type: PRN FTE: 0.001 Shift: Varied Hours: Varied SUM...
- 4/24/2024 12:00:00 AM
- Hiring Now!
-
Reading, PA
- Thriveworks is currently seeking Licensed Clinicians to provide a mix of telehealth and face-to-face sessions in Reading...
- 4/24/2024 12:00:00 AM
- Fresenius Medical Care
-
Reading, PA
- PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical...
- 4/23/2024 12:00:00 AM
- Thriveworks
-
Reading, PA
- Thriveworks is currently seeking Licensed Clinicians to provide a mix of telehealth and face-to-face sessions in Reading...
- 4/23/2024 12:00:00 AM
- Thriveworks
-
Reading, PA
- Thriveworks is currently seeking Licensed Clinicians to provide a mix of telehealth and face-to-face sessions in Reading...
- 4/23/2024 12:00:00 AM
- Thriveworks
-
Reading, PA
- Thriveworks is currently seeking Licensed Clinicians to provide a mix of telehealth and face-to-face sessions in Reading...
- 4/23/2024 12:00:00 AM
About Reading, Pennsylvania
were up 1.5% from a year ago