Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
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Job Summary:
The Care Plan Coordinator is responsible for the timely and accurate completion of the MDS, assessment protocols, comprehensive assessment and the development of each resident's individual Plan of Care. He/she solicits information from an interdisciplinary team (including the resident and the resident's family), develops the care plan, informs the staff and implements the completed Plan of Care. He/she monitors and records the progress (or lack of progress) of each resident. The CPC observes resident care on a daily basis to ensure the implementation of the Plan of Care.
Responsibilities:
Administrative Functions
Committee Functions
Personnel Functions
Nursing Care Functions
Staff Development
Care Plan and Assessment Function
Resident Rights
Skills and Qualifications
Job Type: Full-time
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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