Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Career Opportunity
Greater Genesee County
Care Coordinator
Are you motivated, dedicated and dependable? Do you love to go above and beyond to help others?
At FirstLight® Home Care, we’re dedicated to hiring people who have a passion for excellence. We are looking for individuals who believe in fostering teamwork and collaboration and who have a heart for helping us grow and succeed so that we can provide exceptional care and compassion to our clients everyday.
We’re currently searching for a Care Coordinator who is committed to making a difference in the lives of others.
When we find these amazing professionals, we believe in taking really good care of them because individuals who believe in the FirstLight Culture of Care our commitment to service excellence, personal growth and accountability will help us improve the lives of our clients and their families.
Care Coordinator responsibilities include :
The ideal candidate will have :
FirstLight offers :
Last updated : 2024-04-23
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