Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Do you enjoy working with seniors? Do you want to work in a setting where you are valued and appreciated? AlmaVia of San Rafael is a vibrant assisted living and memory care community. We pride ourselves on being a person-centered community and value our employees and residents. To Keep our residents and team members safe, we provide all necessary PPE, and adhere to all infection control requirements including regular testing.
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A Health Care Coordinator:
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Job Type: Full-time
Pay: Up to $46.63 per hour
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Work Location: In person
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