Outpatient Care Supervisor oversees the daily activities and staff of an outpatient medical or specialty services facility or clinic. Coordinates clerical and administrative process and workflows needed to deliver care and services to patients. Being an Outpatient Care Supervisor may include customer service, scheduling, clinical coordination, third-party and records management. May require a bachelor's degree. Additionally, Outpatient Care Supervisor typically reports to a manager. The Outpatient Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Outpatient Care Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Deliverables/Principal Results Expected:
• Assess potential clients for the appropriate level of care requirements and diagnose as appropriate.
• Assists the counselors in the development of the treatment plans.
• Facilitates treatment team meetings and participates in case consults.
• Provides individual and group supervision to the counselors and other staff as assigned.
• Maintains caseload as needed.
• Assists the facility leadership in developing new programs for the facility.
• Clerical duties as required for maintenance of client files.
• Listens to clients concerning all areas of treatment.
• Maintains safe, orderly and therapeutic environment for clients including crisis intervention.
• Ensures clinical program occurs daily as scheduled.
• Completion of all required trainings as designated by the company and accreditation/licensing entities.
• Other duties as assigned.
Supervisory Responsibilities
• Day-to-Day supervision and training of clinical department staff
Technical Competencies: Capable of role modeling to the clients and staff. Helps to maintain strong clinical
program through leadership of staff team. Maintains positive relationship with referral sources and families.
Maintains compliance with documentation in charts through oversight and audit procedures. Follows all licensing
regulations. Carry out treatment philosophy and mission of organization. Complete required trainings and
mandatory training hours. Strong clinical skills in D&A and mental health treatment. A working knowledge of
HIPAA, OMSAS, Licensing and CARF regulations. Strong computer skills.
Education, Experience:
1) A Master’s Degree from an accredited college with a major in chemical dependency, psychology, social
work, counseling, nursing (with a clinical specialty in administration or the human services) or other related
field and 2 years of clinical experience in a health and human services agency which includes 1 year of
working directly with the chemically dependent.
2) A Bachelor’s Degree with the same educational requirements and 3 years of clinical experience in a
health and human services agency which includes 1 year of working directly with the chemically
dependent.
3) An Associates Degree with the same educational requirements and 4 years of clinical experience in a
health and human services agency which includes 1 year of working directly with the chemically
dependent.
Facilitating process group therapy, individual therapy and family therapy. Drug and Alcohol/Mental Health
experience. Treatment planning experience. Previous supervisory experience.
Job-related Behavioral Characteristics:
Clear All
0 Outpatient Care Supervisor jobs found in Pittsburgh, PA area