Outpatient Care Supervisor jobs in Santa Maria, CA

Overview

Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.

Responsibilities

Position Summary:
Provides tactical leadership in order to maximize the effectiveness of all service delivery systems and financial performance, engages staff and cultivates a clinic culture that prioritizes humankindness and patient-centric care. Coordinates the day-to-day operational aspects of the clinic. Works closely with staff and providers to ensure that all fiduciary and clinic goals are met.
Principal Duties and Accountabilities:

• Participates in work groups, teams, task forces and committees to support ongoing improvement in clinic operations. Provides value-added and productive input and expertise to drive continual improvement, support standardization and streamlining and to resolve ongoing patient care issues.
• Supports the established processes and systems to enhance customer service by providing coaching to staff and ensuring a safe environment for patients, staff, providers and visitors, and operates clinic in compliance with all legal and regulatory requirements impacting areas of responsibilities.
• Assists in determining the workload priorities to enable timely completion of tasks while monitoring work performance and supporting with training and coaching as necessary.
• Assists in managing the revenue cycle and supports the management of supply costs, tracks inventory usage, using purchasing information management systems, including maintaining staffing levels that adhere to labor standards and effectively controlling staff premium pay.

Qualifications

Education and Experience:

• High School Diploma or GED equivalent
• Minimum of two (2) years experience in related field.

Special Skills:

• Working knowledge of community clinic/health center operations.

Job Type: Full-time

Pay: $27.77 - $40.27 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person