Outpatient Care Supervisor oversees the daily activities and staff of an outpatient medical or specialty services facility or clinic. Coordinates clerical and administrative process and workflows needed to deliver care and services to patients. Being an Outpatient Care Supervisor may include customer service, scheduling, clinical coordination, third-party and records management. May require a bachelor's degree. Additionally, Outpatient Care Supervisor typically reports to a manager. The Outpatient Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Outpatient Care Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Supervisor, Care Management
Full-time, Days
Responsible for supervising the day-to-day operations of the care management department, utilizing quality and cost-effective patient care principles including operations, staffing levels and employee relations. Collaborates with physicians and other health care workers, to assess, plan, implement and evaluate patient care. Serves as a mentor and resource providing leadership, support, and assistance to the care managers and social workers. Participates in shared leadership responsibilities that improve the quality of care provided to patients, enhances the work environment and the goals that outline our department. Serves an integral role in the multidisciplinary effort to identify and deliver quality and cost-efficient healthcare to patients. While the role is multifaceted, partners with the multidisciplinary team in guiding concentrated efforts to the oversight and collaborative coordination of care and services for a defined patient population, ensuring that adequate discharge plans are in place and completing utilization management and quality review activities.
Leadership
Employee Development
Clinical Excellence
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