Outpatient Clinic Manager manages the day-to-day operations of an outpatient clinic/care center. Responsible for ensuring that high quality patient care is given and that there is economical and efficient performance. Being an Outpatient Clinic Manager monitors patient volumes, quality of care, and performance of staff to identify areas for improvement. Requires a bachelor's degree. Additionally, Outpatient Clinic Manager typically reports to a head of a unit/department. The Outpatient Clinic Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Outpatient Clinic Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Auto-Legal Insurance and Billing Specialist On Site
Outpatient Medical Clinic
Seeking a qualified and responsible Auto-Legal Insurance and Billing Specialist for our growing practice. This is not a remote position.
About Us: An Outpatient Medical Clinic that practices exemplary service and holds true to small-practice values.
Our Outpatient Medical Clinic is looking for a Auto-Legal Insurance and Billing Specialist. The Legal Billing Specialist will communicate regularly with auto carriers, attorneys, and patients to ensure payment is received in a timely manner.
*Please note: To be considered for this position you must be willing to work on site at our Winter Park Business Office.*
Education/Training
Experience
What we are looking for:
_ Hard-working team players: Loyal, competitive team players who can work towards a team goal while being results-driven consultant who can create their own track record of success.
_ Persuasive influencers: People who understand the market and can use their relationship skills and depth of knowledge to secure buy-in and loyalty to referral sources.
_ Mission-driven: People who can buy-in on our mission statement and do whatever it takes to share that with our patients, team, and providers who choose us.
_ Adaptable communicators: Representatives that can overcome change with growth, adapt without losing sight of our goal, and give insight on new opportunities both internally and externally.
Essential Functions
· Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal department and organizational results.
· Strikes a balance between maintaining trustful relationships and ensuring timely payments. Exhibits professionalism and trustworthiness.
· Verifies Auto insurance claim eligibility and obtains benefit information.
· Captures and confirms attorney representation for patient and accident date in question.
· Requests contact information for attorney if new relationship and records in software.
· Accurately notates the account with status of Personal Injury claim and attorney representation.
· Works with other departments when additional information is required.
· Calls patients when / if problems with verifying claim coverage or attorney coverage.
· Follow up on pending verification requests in a timely manner.
· Answer calls from patients, providers, attorneys and insurance companies when requested.
· Produces accurate and timely client billing by collaborating with attorneys and legal assistants.
· Maintains accurate, clear, concise, and complete account information in Billing systems. Ensures all billing issues, including deductions, accounts receivable and client concerns are monitored and resolved timely and provide submission and problem-solving assistance where needed.
· Ensures proper approval authority is obtained for adjustments based on company guidelines.
· Prepares and distributes PIP Packets for PIP Demand filing and lawsuits.
· Works closely with Billing Manager to ensure PIP spreadsheets are current and reflective of accurate case status.
· Ensures follow-ups made to attorneys and requests status of cases to ensure settlements due to company.
· Closely adheres to set schedules and handle time standards.
· Reports recurring problems.
· Handles calls and correspondence in relation to patient accounts. This may include correspondence to or from personal representatives and attorneys to bring about prompt account resolution.
· Maintains confidentiality of all patient demographic, medical, and financial information. Maintains confidentiality of all client information. Ensure proper handling and disposal of confidential documents and adherence to all HIPAA rules and regulations.
· Comply with all applicable Federal, State, and local laws, regulations, and requirements as well as policies and procedures in all aspects of job performance.
· Promotes the company as a premier service organization by treating patients, attorneys, and providers, with compassion and respect and ensuring that service expectations are met.
Other Related Functions
Job Type: Full-time
Hours of Operation: 8:00AM – 5:00PM, Monday through Friday (with potential to work Saturdays)
Locations: Central Florida area
Job Type: Full-time
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Education:
Experience:
Work Location: In person
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