Outpatient Clinic Manager jobs in San Jose, CA

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Benefits:

• Competitive salary
• Flexible schedule
• Health / Dental / Vision insurance
• Paid time off
• Training & development
• Tuition assistance
• Wellness resources

Position Overview
As a Clinic Director at Ellie Mental Health, you'll own and operate an outpatient mental health clinic without the upfront costs and administrative headaches. The ideal candidate for this opportunity will share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by core values of authenticity, humor, compassion, creativity, acceptance, and determination.
The Clinic Director will be highly compensated (salary, commissions, and bonuses!) for operating a clinic composed of approximately 10-20 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; marketing clinical services; and building community partnerships. You will also maintain a reasonable client caseload.

About Ellie Mental Health
Ellie Mental Health was proudly founded in 2015 by Erin Pash, LMFT, and Kyle Keller, LICSW, on the principle of destigmatizing mental health. After opening several Ellie clinics in Minneapolis, Erin and Kyle wanted to bring their vision of expanding access to quality mental health care to communities nationwide. To do this, they began using a franchise model to grow the number of Ellie locations throughout the United States. Ellie now serves California communities through locally owned and operated franchise locations.
Ellie's goal is to fill the gap and find innovative ways to break down barriers in the mental health industry. Ellie strives to keep the administrative aspects of providing care to the absolute minimum so therapists have more time to focus on what they love - serving clients!

Responsibilities
Hiring, Training, and Staff Management

• Oversee the hiring process for all therapists at their clinic
• Provide all training for clinic new hires
• Assess ongoing development and training needs and conduct ongoing training as needed
• Hold staff compassionately accountable for meeting performance expectations
Manage staff performance, including implementing performance coaching

Supervision and Consultation

• Oversee peer consultation groups to ensure clinical excellence and align with best practices
• Provide clinical oversight to the clinic’s mental health practitioners and professionals, including signing clinical documentation for pre-licensed providers
• Participate in Clinic Director peer consultation groups
Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Client Care & Clinic Oversight

• Evaluate mental health diagnosis; create and implement a treatment plan; and complete ongoing documentation, including further diagnosis, treatment plan reviews, and case notes
• Utilize creativity in interventions to help clients achieve and exceed goals
• Prepare and submit individual documentation for each session
• Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
• Provide timely responses to concerns raised by clients or clinicians
Identify opportunities to improve client care, quality, and effectiveness and implement changes

Clinic Outreach, Marketing, and Networking

• Spearhead the clinic’s community outreach and engagement efforts
Collaborate with Ellie Marketing Team to promote the clinic’s online visibility

Required Skills/Abilities

• Master’s Degree or higher education in a mental health discipline
• Independently licensed with a California-issued clinical practice license (e.g., LCSW, LMFT, LPCC)
• Strong leadership, problem-solving, and executive skill sets
• Strong working knowledge of state requirements regulating mental health practice
• Excellent verbal and written communication skills, interpersonal and customer service skills, organizational skills, and attention to detail
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and changing environment
• Proficient with Microsoft 365 applications
Adept at learning and navigating Electronic Health Record systems

Compensation & Benefits

• $125,000 - $175,000 annual compensation to start with upside to $250,000 over next 2 years.
• Health, dental, and vision stipend
• Paid time off
• 7 days off for annual holidays - you choose the days to observe
• Flexible, hybrid work environment - you manage your workday