Outpatient Clinic Manager manages the day-to-day operations of an outpatient clinic/care center. Responsible for ensuring that high quality patient care is given and that there is economical and efficient performance. Being an Outpatient Clinic Manager monitors patient volumes, quality of care, and performance of staff to identify areas for improvement. Requires a bachelor's degree. Additionally, Outpatient Clinic Manager typically reports to a head of a unit/department. The Outpatient Clinic Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Outpatient Clinic Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Supervision Exercised:
Supervises departmental staff.
General Summary:
The primary responsibility is to ensure that the office operates effectively and efficiently and to manage the performance of employees
Works under the supervision of the attending physician(s)
Principal Duties & Responsibilities:
Example of Essential Duties:
1. Delegate responsibilities to others and assure that staff members are performing their functions correctly.
2. Perform clinical and/or clerical work for the betterment of the medical office.
3. Complete necessary payroll forms and authorize/deny overtime or PTO time requests.
4. Monitor and improve, when necessary, employee morale.
5. Effectively communicate with the Drs. and staff and keep them updated on issues of concern.
6. Attend medical office manager meetings.
7. Maintain personal relations with patients and address and resolve patient complaints or concerns.
8. Monitor the office’s operation and make adjustments in order to improve upon patient care, ergonomics, employee relations, etc.
9. Maintains adequate equipment and supplies and acquires proper approval for capital expenditures.
10. Develops goals (in conjunction with physicians) and follows through to completion.
Other Essential Duties May Include (but are not limited to):
11. Complete medical coding paperwork and/or handle collections.
12. Analyze and interpret department financials and assist with budget formation.
13. Other Duties as assigned.
Knowledge, Skills & Abilities:
Required:
- Previous medical office experience required.
- Adheres to, and ensures department’s compliance with, the clinic’s policies and procedures and governing rules and regulations.
- Maintains awareness of the department’s budget and works within the budgetary figures.
- Effectively recruits, retains, disciplines and trains staff.
- Demonstrates adaptability to expanded roles.
- May require travel if working in a multi-location practice.
- Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
- RMA, CMA or current nursing license required.
- Adheres to all clinic policies and procedures
Education:
- HS diploma or GED required.
- Medical Assisting Diploma/Certification and RMA/CMA credential required or a current Ohio nursing license.
Clear All
0 Outpatient Clinic Manager jobs found in Toledo, OH area