Outpatient Services Director jobs in Chicago, IL

Full Time Outpatient Receptionist

The candidate selected will be responsible for the following:

Answer and process incoming calls in the Outpatient Department. Schedule and maintain appointments through computerized scheduling program. Utilize phone system to initiate reminder calls and schedule missed appointments. Monitor voice mail and forward messages to the appropriate recipients. Complete required daily reports. Verify and update demographic information into database. Maintain patient confidentiality and follow HIPAA guidelines.

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected health care management companies, operating through its subsidiaries acute care hospitals, behavioral health facilities and ambulatory centers nationwide. Founded in 1978, UHS subsidiaries now have more than 90,000 employees. The UHS business strategy is to build or purchase health care properties in rapidly growing markets and create a strong franchise based on exceptional service and effective cost control. Our success comes from a responsive management style and a service philosophy based on integrity, competence and compassion.

Streamwood Behavioral Healthcare System (SBHS) is a 178-bed acute care facility located in Streamwood,IL and has been providing mental health treatment to the Chicagoland community and the state of Illinois since 1991. We are dedicated to offering services to meet the ever-changing emotional and behavioral healthcare needs of children, adolescents, and their families.

EDUCATION: High school diploma or GED is required.

EXPERIENCE: A minimum of one (1) year experience working with a multi-line telephone switchboard is required, preferably in a health care environment.

SKILLS REQUIRED: Bilingual (English/Spanish). Must be able to manage high call volume and multitask. Proficiency with Word, Excel, Microsoft. Strong attention to detail and organizational skills. Ability to work well with others. A professional, positive, friendly and helpful attitude is required along with good communication skills. Be willing and able to adapt to change.

PHYSICAL REQUIREMENTS: Ability to sit for long periods (up to 8 hours); ability to use both hands in fine manipulation of small office tools (computers, telephone, copier, fax); ability to speak and hear well enough to communicate in person and on the telephone.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.