Outpatient Services Director directs and implements the administrative processes and resources of an outpatient medical or specialty services facility or clinic. Ensures quality care and services for patients by implementing systems and operational procedures to coordinate service delivery. Being an Outpatient Services Director aligns processes with business, clinical, customer service, quality, and financial goals. Monitors, evaluates, and modifies programs while adhering to company guidelines and standards. Additionally, Outpatient Services Director requires a bachelor's degree. Typically reports to a director. The Outpatient Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Outpatient Services Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Provides broad leadership and strategic direction for the operations of the outpatient surgery center at DHMC Lebanon. Manages and oversees all personnel, including onboarding, orientation, performance management and termination. Responsible for all aspects of the surgical scheduling processes, ensuring that workflow standardization and maximum efficiencies are met, and for oversight and supervision of all administrative staff. Ensures all quality and safety standards are met, to include the patient’s clinical care along with equipment infrastructure to support providing the best possible care.
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