Outpatient Services Director jobs in Galveston, TX

Job Summary:

The Nurse Manager is accountable for the effective delivery of competent, compassionate, and efficient care for specific patient care unit(s) on a 24-hour basis. This includes oversight for clinical operations and human resources, financial, and quality management.

Minimum Qualifications:

RN with Bachelor's degree in Nursing. Five (5) years clinical experience which includes two (2) years of progressive management experience (i.e. Charge Nurse, Nursing Supervisor, Nurse Administrator, or Assistant Nurse Manager) required. Current license or valid permit to practice professional nursing in Texas. Certification in nursing specialty or administration required.

Job Duties:

Clinical Operations – In collaboration with Director, Patient Care and Assistant Chief Nursing Officer:

·        Develops work processes and systems to facilitate excellent patient care outcomes and patient, staff and physician satisfaction.

·        Facilitates communication and ensures proper flow of information.

·        Oversees patient flow in patient care and support areas.

·        Ensures operational effectiveness, emphasizing cost containment without jeopardizing patient care priorities, improvement, innovation or quality of care.

·        Investigates any patient care and/or administrative problems and keeps lines of communication open with directors, managers, and staff to ensure high employee morale and a professional, safe patient care environment.

·        Partners with service-wide leadership to interpret policies and operational procedures, resolving problems related to staffing, and utilization of facilities, equipment and supplies, as required.

·        Ensures the effective delivery of competent, compassionate and efficient care by monitoring and evaluating patient care processes and outcomes on the patient care unit(s).

·        Facilitates shared governance at the unit level and throughout Nursing Service.

·        Represents UTMB in its relationships with other health organizations, professional organizations, government and accrediting agencies.

·        Collaborates with leaders from local institutions of higher education to provide a supportive learning environment for students of various healthcare programs.

·        Partners with professional colleagues on research studies or programs that involve patients as study subjects.

·        Provides support to staff during the development, implementation, and utilization of information systems that impact the delivery of patient care services within the hospital.

·        Identifies appropriate internal controls for department; provides mechanisms to monitor and enforce compliance.

Human Resource Management

·        Communicates with nursing staff at all levels of the institution in a professional manner.

·        Provides leadership and direction for the staff on the patient care unit(s) while supporting and actualizing the goals of the department, division, service, hospital, and university.

·        Recruits and retains competent, compassionate staff while monitoring performance standards and promoting fair labor practices.

·        Promotes a work environment that demonstrates caring by accessibility of safe equipment and adequate supplies in an efficiently arranged physical setting.

·        Achieves performance outcomes through engagement of the nursing staff.

·        Leads by example implementing management techniques and practices that create an environment that attracts and retains nursing staff.

·        Mentors staff and objectively evaluates and documents performance, taking corrective action as appropriate.

·        Completes employee performance evaluations according to established timelines.

·        Provides professional guidance to ensure the highest quality care is available to patients and appropriate standards of care that meet national, state, and local rules and regulations as well as voluntary accreditation standards of the JCAHO are maintained.

·        Provides and develops professional leadership at the unit level in the nursing organization.

·        Encourages and supports staff development.

·        Maintains professional affiliations and enhances professional development to keep current in the latest healthcare trends and developments.

Financial Management

·        Works closely with the Director, Patient Care and Assistant Chief Nursing Officer to project and prepare annual operating budgets.

·        Monitors fiscal budget to control operational and capital expenditures while monitoring and adjusting staffing patterns to improve unit productivity.

·        Seeks direction from Director, Patient Care and Assistant Chief Nursing Officer to facilitate the development of plans to enhance revenue production while decreasing cost and inefficiencies.

·        Reviews departmental productivity reports and develop variance summaries to Director, Patient Care and Assistant Chief Nursing Officer to ensure operation within the financial budgetary constraints while assuring strategic goals for patient care services are achieved.

Quality Management

·        Operationalizes and participates in continuous quality improvement and risk management programs at the unit(s) level in a collaborative manner with multi-disciplinary colleagues.

·        Monitors patient care operations, and related programs, initiating appropriate changes, where necessary.

·        Responsible for nursing policy and practices, assuring their consistency with requirements specified by the Texas Nurse Practice Act and other legal and regulatory mandates.

·        Supports quality related programs at the unit level, including but not limited to patient satisfaction with nursing, nurse satisfaction, the nursing aspects of the National Patient Safety Goals, Joint Commission requirements for nursing / nurses, and the nursing aspects for specialty quality standards (e.g. critical care, disease management, etc.).

·        Demonstrates transparency with the clinical staff regarding clinical indicators

Planning and Evaluation – Under the direction of the Director, Patient Care and Assistant Chief Nursing Officer:

·        Assists with the development of strategic plans for patient care services as a whole and specifically for assigned areas of responsibility.

·        Assists with the development and implementation of an annual operational plan for assigned area(s) of responsibility, based on short and long range strategic plans, and institutional and departmental goals/objectives.

·        Assists in the evaluation and documentation of goal achievements, issues and recommendations.

·        Assists with the plan for renovation, relocation, and other activities related to physical facilities, especially in areas that effect patient care delivery.

Salary Range:

Actual salary commensurate with experience.