Outpatient Services Director directs and implements the administrative processes and resources of an outpatient medical or specialty services facility or clinic. Ensures quality care and services for patients by implementing systems and operational procedures to coordinate service delivery. Being an Outpatient Services Director aligns processes with business, clinical, customer service, quality, and financial goals. Monitors, evaluates, and modifies programs while adhering to company guidelines and standards. Additionally, Outpatient Services Director requires a bachelor's degree. Typically reports to a director. The Outpatient Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Outpatient Services Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
M Health Fairview is a leader in providing exceptional and innovative mental health care. This is an exciting opportunity to provide clinical oversight for our teams that serve patients with mental or behavioral health needs who have been seen through our emergency department and are waiting for their final disposition and for patients who are on an inpatient unit and are needing a MH or SUD consultation.
This role functions both as a program supervisor, as well as an interdisciplinary team member who provides services to our clients within the scope of psychotherapy practice. They are responsible for the day-to-day operations, including staffing, scheduling, efficiency, patient experience, performance, and quality assurance. This role leads quality improvement initiatives, hires and trains new team members, conducts performance reviews, and provides direct care. Clinical can include completing diagnostic or crisis assessments, applying evidence-based clinical interventions, facilitating therapy and providing education for patients and their families.
This is a full-time position that is located at University of Minnesota Medical Center - Riverside Campus.
Supervises staff, including: hiring, orienting, coaching, evaluating and effectively managing performance to ensure delivery of high quality service to clients/customers.
Supervises the day to day operations of assigned program(s)
Partners with Manager and/or Director to evaluate, develop, and revise clinical systems and to enhance clinical effectiveness as needed. Monitors and ensures regulatory compliance.
Demonstrates competence in developing a clinically relevant transition/discharge or treatment plan. Collaborates with patient and family, and provides input to interdisciplinary team in developing a discharge or treatment plan based on age, social and cultural considerations, clinical diagnosis, level of functioning and other relevant needs.
Responds to and participates in Behavior Control Situations (BCS) and CPR.
Provides clinical care as appropriate
Required
Education
• Master’s Degree In Psychology, Social Work, Nursing or closely related field
Experience
• 2 years post licensure experience in mental health and/or chemical dependency treatment experience
License/Certification/Registration
• LICSW, Licensed Psychologist (LP), Licensed Marriage or Family Therapist (LMFT), or LPCC (Licensed Professional Clinical Counselor (LPCC)
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