PC Maintenance Technician jobs in Baton Rouge, LA

Our client is a managed IT Services leader partnering with businesses in planning, developing, and implementing enterprise-class technology services. Naviga has been retained to help identify a PC Technician to join their team.

Title: PC Technician
Location: Baton Rouge, LA

Key Notes/Company Details:

• Founded in 2008, the company recently rebranded with a newly created go-to-market model 
• They’re highly trusted by their customers (relationship-driven sales) and have a high-performing value system that has not been exhibited in the past. They stick by their word and the solidarity brings them long-term customers.
• There is internal cohesiveness, unity, and a strong focus on strategy. Highly supportive, encouraging, and direct leadership. 
• The team is growing rapidly, and they are very collaborative

• Imaging and troubleshooting technology components (computers, tablets, smartboards, printers)
• Identifying and eliminating hardware and software issues as necessary
• Providing technical support to co-workers
• Performing tests and evaluations on new hardware as requested
• Establishing good relationships with all departments and colleagues
• Managing technical documentation as requested
• Efficiently work onsite to complete necessary installations or troubleshooting
• Keep an accurate inventory of product necessary for installations
• Load and unload deliveries of  product onsite
• Stay informed with latest updates and apps necessary for product functionality
• Effectively communicate progress of installations to the assigned lead technician 
• Resolve or escalate issues as necessary and in a timely fashion
• Coordinate with other technicians to ensure efficient problem solving
• Display the highest level of customer service
• Performs other related duties as assigned

• 1-3 years experience in technology troubleshooting.
• Good written and verbal communication skills.
• Good interpersonal skills.
• Good problem-solving skills.
• Detail and fact-oriented; results-focused. 
• Self-motivated with the ability to work in a fast-paced environment
• Travel:75% 

• Medical, dental, and vision insurance
• 401(k) Plan with a company match
• Short-term / long-term disability and life insurance
• Flexible PTO
• 8 hours of volunteer time off
• 8 company paid holidays
• Employee Assistance Program (EAP)