PC Maintenance Technician jobs in Erie, PA

Job description

The Plastek Group. is looking for an individual to fill an open PC Technician position within the Information Technology department at our corporate headquarters in Erie, PA.

The successful candidate should have experience in the support and maintenance of computer equipment all peripherals. A strong knowledge in both hardware and operating systems. The ability to work alone or in teams and transportation between locations within Erie PA is a must.

Job Description

Aid in the daily support and maintenance of computer equipment, printers, monitors and other peripherals. As needed, build, upgrade, and troubleshoot hardware, operating systems, and applications. Development and maintenance documentation and other support materials using Microsoft Office applications.

Preferred capabilities for the position

• Desktop operating system knowledge including; Windows 7, 8, 10, 11 as well as understanding of Linux a plus with the ability to install, maintain, and troubleshoot.
• Knowledge and usage of basic network protocols, troubleshooting and IP configuration
• Experience in and usage of Microsoft Office Suite for end users support and documentation
• Experience in building PC’s, cloning HDD and building custom images
• Ability to install various software applications following published documentation
• Experience in installation, troubleshooting of inkjets, lasers, plotters, and multifunction printers
• Experience problem solving and analytical skills
• Good communication skills and technical writing abilities for documentation
• Ability to multi-task and prioritize work load
• Make recommendations on upgrades, repair, and replacement for current and budgetary computer related items
• Experience in ordering computer software and hardware plus maintaining stock of standard hardware

Experience:

• PC TECH: 1 year (Preferred)
• Windows: 1 year (Preferred)

Software Knowledge – following are desirable but not required

Trend Micro products, Microsoft products, Adobe products, SAP, HCL (Lotus) Notes, Autocad, Pro/E (Creo), compression utilities, FTP utilities, Java, Linux

Working Conditions
Mental Demands: calculating, comparing, editing, problem-solving, evaluating, interpreting, organizing, consulting, analyzing, planning, designing, documenting, specifying, coordinating, implementing, presenting, work under stressful conditions.
Physical Demands: sitting, standing, climbing stairs, adjusting, connecting, lifting (to 50 lbs.), bending, keyboarding, pulling, pushing, carrying, writing, walking, operating equipment, considerable manual dexterity with tools
Environmental Conditions: inside, working around moving objects, working alone
Travel
Travel locally between sites with mileage reimbursement. Possible travel to other Plastek domestic US locations.

Desired certifications and training background

• Associates Degree or equivalent technical school
• 2 Years of experience with Windows XP,7,8.1 & 10 & Windows Server 2003R2, 2008R2, & 2012, 2016, 2019 & 2022
• 3 Years of experience in computer hardware maintenance and configuration
• Certifications: CompTIA A and/or MCDST ( Microsoft Certified Desktop Support Technician)

Plastek Industries offer an excellent opportunity to work for a world-class multi-national manufacturing company with a competitive salary and benefits package.

This is a fulltime (40 hour per week) salary position with approved overtime for evening and/or weekend work.
The employee must be available during Monday through Friday from 8:00 a.m. to 5:00 p.m. EST.
Reports To
IT Manager
Evaluation
The yearly based evaluation will be the extent to which the performance responsibilities of the job are successfully handled and the extent to which yearly action plans and job goals are met. The IT Manager will perform the evaluation. A merit adjusted increase will be assessed after evaluation.

Benefits:

Forty (40) hours of vacation, Nine (9) paid holidays, three (3) personal days

FREE Disability Insurance

FREE Dental and Vision insurance (BAI)

Medical (Highmark BCBS or UPMC)

401K retirement plans

Mileage reimbursement for travels between local facilities.

Wellness clinic with on site nurses and a doctor

Job Type: Full-time

Salary: From $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Erie, PA 16506: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Windows Server: 1 year (Preferred)
• SAP: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Microsoft Windows Server: 1 year (Preferred)
• SAP: 1 year (Preferred)

Ability to Relocate:

• Erie, PA 16506: Relocate before starting work (Required)

Work Location: In person