PC Support Manager manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Maintains the necessary hardware and software inventory and oversees the administration of required licenses. Being a PC Support Manager analyzes PC resource requirements and evaluates available vendors, products, and services that will meet the organization's needs. Implements training programs and develops documentation to support end-users. Additionally, PC Support Manager possesses experience in a LAN environment, a strong understanding of PC operating systems, security tools, and extensive knowledge of all commonly used PC software and products. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The PC Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a PC Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Summary : Seeking a PC Support Technician for new PC setup and refresh tasks with 2-3 years of experience.
Requirements :
Must be a US Citizen.
2-3 years of experience in setting up and refreshing PCs.
Technical knowledge of hardware including desktops, laptops, tablets, and workstations.
Familiarity with PC internal components such as drives, cards, and memory upgrades.
Hands-on hardware troubleshooting experience.
Experience supporting equipment from brands like Dell, EMC, Cisco, etc.
Working technical knowledge of current protocols, operating systems, and standards.
Preferred Skills :
A certification or Microsoft MC certification is a plus.
Responsibilities :
Schedule, image, install software, test and deploy new PCs to users scheduled for refresh.
Reclaim prior equipment, update documentation and assist with disposal process.
Pay Details : $20.00 to $27.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and / or security clearance requirements.
Clear All
0 PC Support Manager jobs found in Detroit, MI area