PC Support Manager manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Maintains the necessary hardware and software inventory and oversees the administration of required licenses. Being a PC Support Manager analyzes PC resource requirements and evaluates available vendors, products, and services that will meet the organization's needs. Implements training programs and develops documentation to support end-users. Additionally, PC Support Manager possesses experience in a LAN environment, a strong understanding of PC operating systems, security tools, and extensive knowledge of all commonly used PC software and products. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The PC Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a PC Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
SUMMARY:
This position is responsible for managing the sales department and all salespersons.
Report to work by 8:00 A.M.
Follows-up on all reds, 1,2, on a daily basis
Review Team books daily with individual team members.
Responsible to drive product lines to unit and profit goals forecasted, looking for ways to maximize product line potential of profit margin on every unit sold.
Train, coach, and grow team members on Lazydays’ culture and follow-up techniques.
Be available to meet and greet every customer
Be available to T/O as assigned by desk manager; maximizing profit margin – don’t give up too much too fast, work every opportunity.
Know what every member of your team is doing on a daily basis.
Encourage growth in team’s sales careers.
Talk positive all the time, never say anything negative in front of a sales person.
Spend 100% of your time generating profit for the company.
Prepare required reports.
Attend all company required meetings
Additional responsibilities as requested or required
QUALIFICATIONS AND EXPERIENCE:
Ability to speak, read, write and comprehend English
Must have excellent customer service and communication skills, both verbal and written.
EDUCATION:
High School diploma or equivalent
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