Job Location
Princeton, IN US
Address
4000 S Tulip Tree Dr (Princeton), IN 47670
Job Category
Engineering
ABOUT US (AND OUR EXCITING FUTURE)
Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.
Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.
Join us and become part of the power behind possible.
ABOUT THE OPPORTUNITY
Position Summary
Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.
Key Duties And Responsibilities
- Serves as primary liaison between company and customer to develop best-in-class retail merchandising solutions to achieve sales growth
- Manages display and primary packaging development process and execution, working with internal and external stakeholders
- Serves as subject matter expert on Menasha’s products and capabilities to align with customer’s brand objectives
- Proactively manages project timelines and communicates progress with key stakeholders, ensuring key dates and deadlines are met
- Makes recommendations to customer to optimize quality, structural and brand graphics integrity
- Drives internal and customer continuous improvement initiatives to deliver cost savings
- Manages internal and customer complaints and assures appropriate corrective actions
- Coordinates comprehensive cost estimates working with key stakeholders
- Prepares and reviews required business reports
- Maintains and shares industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications
Essential to this Position
The position will be an extension of the ORBIS sales focused on the customer's packaging challenges, design ideas, and ideation of concepts. The successful candidate will:
- Build and maintain an exceptional customer relationship by providing ideas and iterative design concepts to evolve new packaging concepts
- Work with customers to identify and optimize material handling applications that have been, or are being, converted to returnable/reusable packaging systems
Key Duties and Responsibilities
- Manage the packaging development process
- Provide full-time, dedicated customer support helping facilitate new packaging development
- Manage and create design briefs to articulate requirements for each project
- Provide direction and clearly communicate requirements to internal & external, cross-functional team members
- Proactively manage all key milestones of development and execution to ensure customer requirements are met
- Ensure all stakeholders have information to complete requests
- Create and maintain scorecard, including cost savings/cost avoidance opportunities
- Coordinate projects with ORBIS sales, product management, and design resources
- Manage timelines for packaging development v. program milestones
- Provide support on customer's trends and insights to our company as needed
- Attend meetings, calls or travel to customer locations as needed
EDUCATION / CERTIFICATIONS
Education Required
Bachelor’s Degree
Education Desired
Bachelor’s Degree
SKILLS & EXPERIENCE
Work Experience Required
At least 2 years relevant experience
Knowledge, Skills, Or Abilities Desired
- Ability to design, implement and execute Customer Relationship Management (CRM) business processes and associated applications
- Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
- Knowledge of project management skills to identify, coordinate, communicate, schedule and determine resources for each project and customer activity
- Familiarity with organization's policies, standards and procedures guiding customer interactions
- Knowledge of practices, tools, and techniques for communicating with a customer
- Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests
ADDITIONAL REQUIREMENTS
- Excellent project coordination skills
- Ability to represent ORBIS positively with our customer
- Ability to work independently in a fast-paced team environment under deadlines
- Ability to manage stressful situations with tact and poise
- Effective oral and written skills
- Positive, proactive problem-solving skills
- Proficient in MS Word, Excel, PowerPoint; also, Access and Project a plus
- Maintain constant communication with customers regarding the progress of jobs
ABOUT ORBIS CORPORATION
Join ORBIS Corporation where we are all about the power behind possible! ORBIS believes there is a better way to optimize today’s supply chains, with reusable packaging products and packaging management services. As the North American reusable packaging leader, we design and produce plastic reusable totes, bulk containers, pallets, and custom products, including protective interiors and metal racks. Our products help world-class food, beverage, automotive and consumer goods companies move their product faster, safer, and more cost-effectively. As a steward of sustainability, ORBIS is committed to driving the circular economy and a better world for future generations through environmentally friendly product design, sustainable operations, and recycled material usage.
ORBIS, along with Menasha Packaging, an industry-leading corrugated packaging, display, and merchandising solutions provider, are companies of Menasha Corporation, one of America’s oldest private, family-owned manufacturing companies. With a history of innovation spanning more than 170 years, Menasha Corporation is headquartered in Neenah, Wis., and has 100 locations in North America and Europe.
You can check out Menasha Corporation’s culture of focusing on employees, operating responsibly, and serving customers in our online Corporate Social Responsibility Report: https://issuu.com/menashacorporation/docs/9022548-mc_hi-res?fr=sOTQyZjUyNTgxODE
Click here to view our two-minute video that shares a quick glimpse about Menasha Corporation and our future of possibilities.
Join us and become part of the power behind possible!
ORBIS Corporation is an EOE – Disability/Veteran.