Parking Attendant jobs in High Point, NC

Performs responsible semi-skilled, technical and clerical work operating municipal parking facilities; working knowledge of the parking operations system.  Supports the activities at the parking decks and surface lots in an effective and efficient manner that provides a high level of customer service resulting in a high level of customer satisfaction.

Work is performed under the general supervision of the Parking Facility Supervisor of the Transportation Department.  

• Operate cashier terminal, including ability to process normal and exception transactions, and to understand all messages provided by the cashier terminal;
• Calculates, collects and counts revenue for parking fees;
• Processes credit card transactions;
• Operates light truck between parking decks; 
• Operates computer to enter and retrieve information;
• Operates copy machine, printer and telephone;
• Answers customer inquiries regarding parking, provides information and directions;
• Assists Supervisor in the collection of parking receipts and other revenue taken in and deposited;
• Assists in the monitoring of video and audio equipment for security of parking facilities;
• Monitors any malfunctions of equipment or elevator and notifies supervisor or proper authorities;
• Reset ticket dispenser, fee computer, and barrier gate after a power failure;
• Performs maintenance duties as necessary;
• Assists in supervising the use of video and audio equipment for security monitoring of parking facilities;
• Checks for any malfunctions of equipment or elevator and notifies supervisor or proper authorities;
• Completes daily reports of validations and revenue, and prepares deposit slips;
• Directs traffic, assists motorists in parking and with vehicle problems;
• Collects monthly rental payments;
• Observes activity in and around the deck for secure, smooth, safe operation of facility and to ensure safety of patrons and their vehicles;
• Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.

• Formal Education
  1. High School Diploma or GED equivalent.
• Valid North Carolina Driver’s License
• Must be able to work a flexible schedule and be able to fill in for other employees who are not able to work their schedule.
• Must be able to work alone and handle situations which may occur.
• Computer knowledge with competency in MS Excel and Word, knowledge of the parking operation systems and operation of necessary city systems.
• General office machines knowledge (computers, copiers, telephones, calculator, FAX, etc.).
• Must have strong interpersonal skills for working with customers, other attendants, and city employees.
• Must have ability to handle, record, and control cash funds and credit cards to ensure proper documentation and safeguarding.

Preferred Qualifications

Physical Requirements

Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens, and applicants.

Visual Abilities – the ability to perceive via eyesight is required for this position:

• Acuity, far – clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle, or addressing an audience.
• Acuity, near – clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand.
• Depth perception – Three-dimensional vision and the ability to judge distance and space relationships.
• Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area.
• Accommodation – Must be able to adjust the eye lens to glance quickly.

Physical Strength – degree of physical demands typically associated with this position include:

• Light Work
  1. Exerting up to 20 pounds of force occasionally; and/or
  2. Exerting up to 10 pounds of force frequently; and
  3. A negligible amount of force constantly to handle or move materials related to the position
• Type of Physical Demands
  1. Reaching - Extending the hand(s) or arm(s) in any direction.
  2. Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s).
  3. Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.

Mental Activity/Requirements

Reasoning

• Ability to apply principles of logical thinking to work tasks and practical

            situations and requests made by supervisor, employees, customers, or members of the     

            general public; to comprehend and respond to a variety of situations in an expedient  

            manner, possibly under emergency situations.  Good judgment is essential.

Mathematics Ability

Language Ability

Environmental Conditions

Physical Surroundings

Hazards

• Employee will be exposed to trash, debris, cleaning products and chemicals.

Machinery/Tools/Work Aids/Other Equipment

Disclaimer

This job description may not be all-inclusive, as jobs evolve over time to meet the ever-changing needs of the City of High Point’s workforce. This job description is not intended to and does not create a contract or offer of employment to any individual. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.   However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the City of High Point. Candidates selected for employment must pass a background screening as well as a pre-employment physical to ensure medical clearance to perform the essential functions of the job prior to receiving a full offer of employment.

The City of High Point is an at-will employer and employees may be terminated or may terminate their employment at any time with or without reason for any reason not prohibited by law.