Parole Officer jobs in Colorado Springs, CO

Department Information

• Distinctive career advancement opportunities throughout the state system;
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans;
• Medical and dental health plans;
• Short and long term disability coverage;
• Paid life insurance;
• 11 paid holidays per year plus vacation and sick leave;
• Wellness program, tuition reimbursement, training opportunities and more.

Description of Job

The Division of Adult Parole exists to enhance public safety by providing administrative support to the Parole Offices and assigned personnel which proves supervision for inmates in halfway houses and in the community. The Division of Adult Parole also provides post-release supervision to offenders paroled from the Department of Corrections (DOC) and from other states through the Interstate Compact.

This position exists to provide direct administrative support to the Regional Assistant Director, Manager, Office Manager, Supervisors, and Community Parole Officers. This position creates and implements office procedures to support the operational duties associated with Parole. This position has the authority to design and implement the general office and administrative operations. Primary duties include, but not limited to, creating, designing, and editing various forms; customer service; develop and maintain general office records systems; multi-tasking skills, and other duties as assigned.

• Provide excellent customer service by directing and/or responding to all stakeholders to include internal and external departments, other state agencies, offender families and the general public;
• Research information to resolve problems, concerns, errors, and/or complaints;
• Type, review, file, copy and scan various documents and memos as needed;
• Maintain a clear, concise and organized filing system electronically or physically;
• Compile information from computer systems;
• Colorado Crime Information System (CCIS), and department computer system for reports and officer analyzation;
• Analyze, monitor, and distribute materials, messages, minutes, copies and written material for routing to officer, supervisors, and other offices;
• Formulate responses to messages to and from outside agencies, other departmental units and enforcement agencies;
• Run and process Release List weekly or as necessary;
• Run and process Discharge Lists and certificates monthly or as necessary;
• Design, modify, and maintain existing in-office databases to accommodate changes;
• Collect and compile data to generate reports and routinely update reports to reflect current and accurate information;
• Is solely responsible for, or assists with, tracking the budget expenditures for the assigned area;
• Make purchases using the state issued Purchasing Card (P-Card);
• Answer and respond to staff/stakeholder/offender inquiries via phone, facsimile, email or in person;
• Ensure clear and concise communication with supervisors and staff members within the work unit, various departments and other state agencies;
• Assist with the supervision of area porters, monitors the assigned area's chemicals, equipment and other security/tool control items as necessary;
• Ensure supervisor and/or area manager is apprised of accurate budget totals on a regular basis.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

• Established proficiency in position-related office technologies, especially Microsoft Office (Word, Excel and PowerPoint);
• Ability to work directly with inmates in a prison environment;
• Exceptional interpersonal/customer service skills;
• Excellent written and oral communication skills;
• Efficient management/input of data and tracking;
• Strong ability to multi-task and demonstrate flexibility;
• Impeccable organizational, planning and prioritizing skills;
• Precise attention to details;
• Ability to read and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing;
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

• Related professional experience (as defined above) with the State of Colorado;
• Experience proofreading, editing, or creating documents;
• Experience supporting a program or work unit;
• Experience with data-entry, checking and verifying;
• Experience with National Crime Information Center (NCIC) and Colorado Crime Information Center (CCIC);
• Experience working with confidential information;
• Experience creating and maintaining budgets and budget reports;
• If you are using the substitution, one year of clerical experience is preferred.

The Assessment Process: Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

• 
  Must be 21 years of age;
• Possess a valid driver’s license;
• Possess a high school diploma or GED;
• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.
• Applicants must be legally eligible to work in the United States to be appointed to this position. CDOC uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. CDOC does not sponsor non-residents of the United States.
• Successfully pass all modules of the Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics;
• Possess the physical ability to successfully complete Defensive Tactics;
  • Lift arms above head and kick as high as own waist;
  • Stabilize another person to accomplish a controlled take down;
  • Use arms, palms of hands, shins, and feet to deliver blows;
  • Withstand impact (slow speed or with a safety bag) on own body from strikes/blows;
  • Swing a baton in a striking technique;
  • Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic;
  • Get down on one or both knees and up again with multiple repetitions;
• Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment;
• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security;
• Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury;
• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently;
• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations;
• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner;
• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders;
• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments;
• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings;
• Willing and able to travel;
• Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule;
• TB (tuberculosis) screening is required of all new employees upon hire.

Exception: Peace Officer Standards and Training (POST) certified employees are prohibited from the use of marijuana. Health care professionals must check their licensing requirements regarding marijuana use.

Supplemental Information