Pastoral Care Director - Nursing Home may perform duties of chaplain, which includes counseling and visiting, for a nursing home. Develops and provides services designed to meet the religious and/or spiritual needs of patients and their families and nursing home employees. Being a Pastoral Care Director - Nursing Home may require a bachelor's degree. Typically reports to top management. To be a Pastoral Care Director - Nursing Home typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. (Copyright 2024 Salary.com)
POSITION SUMMARY
The Admissions and Marketing Director is responsible for overseeing the admissions process at a skilled nursing center in partnership with the Administrator and Director of Nursing Services (DNS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Establishes and maintains professional relationships with community members, hospital leadership, discharge coordinators, caseworkers, physicians, senior living communities, senior centers, and all other admission sources to generate consistent admissions and repeat referral sources.
2. Acts as the initial contact for health care discharge planners, families, and other responsible parties to respond to admissions referrals. Promptly responds to all referrals and inquires. May require responding after hours and on weekends.
3. Facilitates daily communication with discharger planners and community representatives to assess needs of prospective patient and manage the admissions process.
4. Screens and reviews potential admissions. Collaborates with the clinical team to identify care goals to ensure that adequate resources, environments, and services can be provided to prospective patients. Provides resources for alternative placement when necessary.
5. Works with Administrator, DNS, and regional leadership in decision making process for admissions. Exercises ethical and sound decision making in carrying out the admissions work of the center.
6. Partners with the Administrator and DNS to ensure that personnel are available to maintain the highest practicable level of physical, mental, and psychosocial well-being for the prospective patient and meets the state and federal regulations for staffing.
7. Coordinates the admission process of each new patient including initial screening, admission paperwork, communicating with all departments to prepare for new admission, and ensuring patient room is ready before the patient arrives.
8. Completes required admission paperwork with the patient and/or patient’s agent. Communicates admission information orally and in writing to the admissions team
9. Develops and implements programsto promote the center to community hospitals and agencies in accordance with Prestige marketing plans and as recommended by the regional team.
10. Provides tours to prospective patients and patient’s agent. Highlights service offerings and differentiators.
11. Manages the admission department budget in partnership with the Administrator.
12. Participates as part of the leadership team by actively contributing with problem solving, decision making, center and company-wide initiatives, and attending leadership team meetings. 13. Performs other duties as assigned.
COMPANY WIDE RESPONSIBILITIES
1. Demonstrates Core Values of Respect, Integrity, Commitment, and Trust.
2. Supports a dignified and caring atmosphere with residents, residents’ families, visitors, and staff.
3. Protects privacy and confidentiality of information pertaining to residents, team members, the department/center/community, and company information and records.
4. Maintains a safe and secure working environment and practices safe working habits
QUALIFICATIONS AND EXPERIENCE
Minimum of 2 years’ experience working in skilled nursing or hospital setting. Excellent written and
oral communication skills. Individual must be a team player, well organized, self-motivated, and
flexible. Experience with admission coordination, marketing plans, and public relations preferred.
EDUCATION
Associates Degree or equivalent knowledge and skills obtained through a combination of education, training, and experience.
EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different.
Prestige is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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