Pastry Chef - Casino jobs in Springfield, MA

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

Directly responsible for building customer loyalty through a one-on-one consultive selling approach. Builds customer trust by becoming a true business partner and by adding value and support in their operations. Regularly performs menu reviews and redesign, recipe creation, concept creation, and culinary presentations. Frequently will conduct customer staff trainings on operational procedures, cooking skills, food production and presentation. Will often be responsible for onsite catering events for both internal and external customer feeding. Operation and oversight of both internal test kitchen and mobile test kitchen. These tasks are performed while contributing to purchasing initiatives through cuttings and R&D, marketing collaterals and promotion launches, trade shows, food shows, and internal training initiatives. Be a true team member within the department and, as required, perform any duty assigned in a manner that best supports the company and its mission.

Position Responsibility:

• Serves as business consultant for customers in order to build customer loyalty and promote sales growth.
• Provide informative and professional assistance when working with the public, our customers, coworkers, and vendors.
• Interact with customers, vendor partners, and fellow associates in a friendly, professional, timely, and quality manner. Ensure customer, vendor and associates questions are answered in an accurate and timely manner.
• Mentor, lead, train and teach food service concepts to others both internally and externally.
• Write training materials and conduct training for customers on a multitude of foodservice topics.
• Evaluate the following customer pain points as requested: food and labor cost, menu management, customer service, retail operations, facility operations and sanitation.
• Review and design customer menus, create new recipe ideations, present, cook, and provide tastings for customer events and special events as requested.
• Plan and conduct customer visits either in test kitchen (HAT Tour), Chef onsite (COS) presentations at customer locations, and Mobile Test kitchen (PRU) presentations.
• Conduct product cuttings to support procurement initiatives, QA concerns, and customer conversion opportunities.
• Maintain all foodservice areas including test kitchen, storage rooms, mobile test kitchen, and training rooms at all times ensuring they are prepared for guests at anytime. Special care given to organization, cleanliness, sanitation, and professional appearance.
• Manage inventory of all applicable areas.

Required Qualifications

High School Diploma/GED

4-6 years of Hospitality Experience, Culinary Arts, Hotel, Resort, Catering and Events

Must be able to attain DOT Medical Card for operation of Mobile Test Kitchen

Preferred Qualifications

ACF Certification

Bachelor's in Culinary Arts, Hotel/Restaurant Management, or related areas

Culinary Arts and or Hospitality Teaching Experience

Ability to work with Microsoft Office Excel, Word, and Power Point

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.