Patent Attorney jobs in Worcester, MA

Administrative Coordinator
Public Protection & Advocacy Bureau
Consumer Advocacy & Response Division
(Central MA Regional Office, Worcester)

Attorney General Maura Healey is looking for an Administrative Coordinator to assist in the review and processing of consumer intakes received by the Consumer Advocacy & Response Division (CARD). CARD receives and reviews complaints, advocates on behalf of Massachusetts consumers, and implements settlements entered into by the Attorney General's Office (AGO) in various areas relating to the Office's consumer protection efforts, including debt collection, mortgage lending and servicing, housing, automobile sales and lending, and data privacy and security. The Division also provides referrals and other assistance to consumers, performs research, engages in community outreach, and participates in public education trainings.

Duties and Responsibilities: The Administrative Coordinator will be located in the Central Massachusetts Regional Office and will provide administrative support to the Consumer Advocacy & response Division. The responsibilities for this position include, but are not limited to, the following: (1) data entry and validation of consumer complaints into the AGO's recordkeeping system; (2) processing of letters in response to consumer complaints; (3) assisting with the collection, review, and response for records under the public records laws; and (4) other administrative duties, as needed. The Administrative Coordinator will also meet with members of the public seeking to file consumer complaints in-person at the Central Massachusetts Regional Office.

Position Type: Full-Time/Non-Exempt

Salary: $42,000 to $44,000

When applying for this position, you will be asked to provide a cover letter and resume.

The application deadline for this position is May 23, 2022.

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants who are in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2041.

Inquiries regarding position & status may be made to:
Mary Regan, Administrative Assistant
Consumer Advocacy & Response Division
(617) 963-2392

The Attorney General's Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General's Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.


Job Qualifications:

We seek an individual committed to working in the public interest who can build rapport with people from different ethnic, cultural, and economic backgrounds. A bachelor's degree or related education and/or experience is required. Strong computer skills and a working knowledge of Microsoft applications, such as PowerPoint, Outlook, and Excel, is required. Knowledge of SharePoint is a plus. The Administrative Coordinator should have the ability to work effectively in a team environment, value punctuality and timeliness, and assume responsibility for and take pride in their work. Bilingual candidates preferred. The successful candidate will have the interest and ability to work collaboratively and respectfully with people from diverse backgrounds. The successful candidate will be able to demonstrate a connection to the people and communities we serve, and an interest in supporting a respectful and inclusive work environment.

Please Note: COVID-19 vaccines are required of all AGO employees. Absent an approved medical or religious accommodation or pregnancy exemption, all new hires must be fully vaccinated prior to beginning employment with the AGO. Additionally, new hires are required to receive their first booster shot prior to the start of their employment, or within 30 days of eligibility, absent an approved medical or religious accommodation or pregnancy exemption. Our hybrid model includes telework days for most positions.