Patient Accounts Director jobs in Boston, MA

Patient Accounts Director oversees all functions of the inpatient and/or outpatient accounting office. Directs a staff of credit, collection, insurance, and billing personnel. Being a Patient Accounts Director ensures billing deadlines are met. May require a bachelor's degree in area of specialty. Additionally, Patient Accounts Director typically reports to top management. The Patient Accounts Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Patient Accounts Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Patient Accounts Representative
  • Charles River Community Health Inc
  • Brighton, MA FULL_TIME
  • Patient Accounts Representative

    CLASSIFICATION/STATUS: Non-Exempt, Full Time

    IMMEDIATE SUPERVISOR: Patient Accounts Manager

    SUPERVISORY RESPONSIBILITIES: None

    FLEXIBLE WORK: Hybrid schedule option

    PAY RANGE: Band 2($18-$25/hour)

    WHO YOU ARE:

    YOUR ROLE & IMPACT

    The mission of Charles River Community Health (CRCH) is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. The Patient Accounts Representative will play a critical role in the seamless administration of patient accounts. The Patient Accounts Representative will be responsible for following perform charge processing, payment processing, denial posting, insurance claims billing, and payment processing.

    YOUR RESPONSIBILITIES

    • Process and reconcile 835 files.
    • Reconcile reimbursement checks with claims submitted.
    • Collect and account for cash and other payments received.
    • Follow up on insurance denials and takes appropriate steps to resolve discrepancies.
    • Input insurance billing information processes EOB's, rejections, and re-billings.
    • Understand account adjustments, corrections and write-offs to bad debt and free care and input same into system.
    • Understand set up of accounts receivable system in such areas as insurance carriers, claim forms, and service codes. Inform Patient Accounts Manager of issues or changes needed.
    • Run insurance A/R reports and investigate status of outstanding claims.
    • Review and track encounter forms produced from the health center’s electronic record system.
    • Approve and post encounter forms into the health center’s billing system including service codes, fees, insurance billing information, patient co-payments, and supporting data for the generation of claims to third party payers.
    • Work collaboratively with providers to correct incomplete and/or incorrect service and/or diagnosis codes and ensure electronic record documentation is complete for billing purposes.
    • Prepare and process patient bills and third party claims.
    • Communicate discrepancies and the need for additional information to the appropriate parties.
    • Answer billing questions for patients.
    • Answer staff questions related to more complicated payment and claims processing situations.
    • Maintain patient confidentiality when discussing information regarding patient bills.
    • Work collaboratively with other Health Center staff in meeting JCAHO accreditation and other regulatory and/or funding requirements.
    • Perform other departmental support duties such as telephone answering and filing.

    YOUR QUALIFICATIONS, COMPETENCIES, TRAITS

    • Three years of medical billing experience, preferably in a multi-service of FQHC environment.
    • Understanding of the third party billing cycle and third party payer reimbursement rules, methodologies, and adjudication systems.
    • Demonstrated understanding of and proficiency with the functionality of practice management and billing software systems/applications.
    • Knowledge and experience with NextGen and Epic preferred.
    • Bilingual in Spanish and/or Portuguese strongly preferred.
    • Demonstrated ability to effectively communicate, collaborate, and problem solve across multiple functional areas and departments.
    • Demonstrated proficiency in using Word and Excel at an intermediate level.
    • Proven commitment to providing patients with exceptional customer service, with dignity, respect, and compassion.
    • Commitment to our mission of reducing cultural, financial, and linguistic barriers to care and eliminating health care disparities for low income and underserved populations in our community.
    • High school graduate or certificate program in third party billing.

    WHO WE ARE & WHAT WE DO

    Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them.

    CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English.

    We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community.

    We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes.

    OUR PROMISE

    If you are passionate about providing access to quality and compassionate care to the underserved, you will find your career rewarding and impactful. As Patient Accounts Representative, you will be part of a dynamic and fast-paced team with a shared vision to break down barriers in delivering healthcare excellence!

    OUR BENEFITS & PERKS

    • Medical, Vision & Dental Insurance
    • Short & Long-term Disability , and Life Insurance
    • Generous Paid Time Off
    • Flexible Spending Account
    • Employee Assistance Program
    • Tickets at Work
    • Health Reimbursement Arrangement
    • Travel Reimbursement
    • Professional Development Opportunities
    • Solid track record of developing and promoting employees internally!

    Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

  • 12 Days Ago

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Patient Accounts - Cash Specialist
  • Beth Israel Lahey Health - Non Executive
  • Charlestown, MA FULL_TIME
  • When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Job Type:RegularScheduled Hours:40Work Shift:Day (United States of America)Under general...
  • 15 Days Ago

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Sales Director - Enterprise Accounts
  • Starfish Storage Corporation
  • Waltham, MA FULL_TIME
  • Work with some of the largest, most advanced, storage environments in the world. Starfish Storage makes game-changing software that, for the first time, empowers enterprise organizations (federal, com...
  • 1 Day Ago

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Assistant Director Student Accounts
  • Framingham State University
  • Framingham, MA FULL_TIME
  • Location: Framingham, MA Category: Staff Posted On: Tue Dec 26 2023 Job Description: GENERAL STATEMENT OF DUTIES: The Assistant Director is primarily responsible for managing all aspects of Student Ac...
  • 3 Days Ago

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Director of National Accounts
  • Force Factor
  • Boston, MA FULL_TIME
  • Company Overview Force Factor Brands is on a mission to disrupt the global health and wellness industry by creating innovative health products that consumers love, at price points they can afford. Our...
  • 12 Days Ago

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Director, National Accounts - Payers
  • Replimune, Inc.
  • Woburn, MA FULL_TIME
  • Overview The Director of National Accounts will report to the Executive Director, Access & Reimubursment and will be responsible for leadership and management of payer and other assigned accounts. Thi...
  • 15 Days Ago

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0 Patient Accounts Director jobs found in Boston, MA area

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Enterprise Account Director
  • ISS Corporate Solutions
  • Boston, MA
  • Let's be #BrilliantTogether JOB SUMMARY The Account Director role provides strategic and tactical account and relationsh...
  • 3/28/2024 12:00:00 AM

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Senior Media Account Director (Retail Media Network)
  • Merkle
  • Marlborough, MA
  • **Senior Media Account Director (Retail Media Network)** - All Openings Location: Marlborough, Massachusetts. Company De...
  • 3/28/2024 12:00:00 AM

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Accounting Director
  • MYSTIC VALLEY YMCA
  • Malden, MA
  • Job Description Job Description Accounting Director This position supports the work of the Mystic Valley YMCA, a leading...
  • 3/27/2024 12:00:00 AM

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Account Director - Enterprise Sales (Remote)
  • Careerbuilder
  • Boston, MA
  • About Raptor Maps Solar power is the largest source of new energy in the world. Raptor Maps is a fast-growing, venture-b...
  • 3/27/2024 12:00:00 AM

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Group Account Director
  • Klick
  • Boston, MA
  • About Klick Health Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realiz...
  • 3/25/2024 12:00:00 AM

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Account Director
  • Aquent Studios
  • Boston, MA
  • Aquent Studios is looking to hire a Account Director for our major Pharma client. Our client is a major multinational Ph...
  • 3/24/2024 12:00:00 AM

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Strategic Account Director
  • Cybba
  • Boston, MA
  • Company Description Cybba is a digital services and advertising agency that provides customized solutions for brands wor...
  • 3/24/2024 12:00:00 AM

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Security Assistant Account Director
  • Allied Universal®
  • Wrentham, MA
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/21/2024 12:00:00 AM

Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline. Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Accounts Director jobs
$164,375 to $242,483
Boston, Massachusetts area prices
were up 2.5% from a year ago

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