Patient Accounts Director jobs in Evansville, IN

The Patient Accounts Specialist will monitor guarantor accounts receivable, tasks, post patient payments and resolve questions regarding patient accounts.

Duties and Responsibilities:

- Provide prompt, courteous and accurate information to inquiries from appropriate parties and makes every reasonable effort to assist patients to an acceptable resolution of their problems or requests.

- Document all calls timely and accurately in the patients’ account in the billing system.

- Establish payment arrangements per company policy.

- Manage outstanding self-pay accounts and status for management.

- Assist with patient refunds.

- Runs all routine and requested reports for daily routines.

- Perform any additional duties as may be assigned.

- Compliance with HIPAA and OSHA guidelines.

Qualifications:

- Cooperative work attitude toward co-employees, management, patients, visitors, and physicians/extenders

- Ability to promote favorable facility image with physicians, patients, hospitals, other physician offices, and general public

- Ability to document processes and improve their efficiency

- Ability to make decisions and solve problems

- Work effectively as a team member with physicians and other staff

- Appropriately interact with patients, families, and others

Requirements:

Required

- High school diploma or GED certificate

- Basic office skills including data entry

- Good communication skills and ability to deal with the public in a professional, courteous manner.

- Billing experience and insurance knowledge (eligibility, registration, etc.)

Preferred

- Surgical and orthopedic billing experience a plus

Job Quality Requirements:

- Accuracy

- Attention to detail

- Timeliness

- Organization

- Little supervision needed to accomplish task

- Ability to multi-task

Dependability:

- Attendance

- Punctuality

- Ability to follow instructions

- Ability to meet deadlines

Physical/mental Requirements:

- Must be able to speak, hear, see, stoop, lift, bend, reach, kneel, squat, push and pull.

- Ability to sit for prolonged periods of time. Ability to input data intermittently up to eight hours a day.

- Ability to cope with occasional stress from workload.

- Must be able to use a variety of office equipment including phone, copy machine, writing instruments, computer and fax.

Reports to:

Billing Manager, Director of Finance

Classification:

Non-exempt. Generally non-exempt employees work 40 hours per week.

Contacts:

- Patients

- Patients’ family/significant others

- Physicians and physician office personnel

- Administration

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• Medical office
• Private practice

Ability to Relocate:

• Owensboro, KY 42301: Relocate before starting work (Required)

Work Location: In person