Patient Accounts Director jobs in Kansas City, MO

FULL TIME

Position summary: Responsible for filing and follow-up of claims on a timely basis by utilizing in depth knowledge of government rules and regulations.

General purpose: Time management, customer service, problem resolution

Role qualifications:

Education

• High school graduate

Experience

• Hospital billing experience preferred

Licenses/Certificate

• None

Position responsibilities:

• File claims and follow-up for all Medicare and supplemental claims
• Become knowledgeable with electronic software along with the Medicare remote
• Audit claims before filing, document on what has been done on each account
• Review Medicare remittances as they are posted
• Answer questions that patients may have regarding claims
• Take appropriate action on correspondence received from companies
• Become familiar with other jobs within department and help cover evening/weekend positions
• Perform other duties as directed by supervisor
• Print aging summary and work to reduce accounts receivables
• Become knowledgeable with government regulations
• Work holiday rotation and cover evening/weekend as needed

Essential skills and experience:

• Customer service experience
• Excellent interpersonal and communication skills
• Strong team player
• Basic computer proficiency
• Ability to organize and manage multiple priorities
• Commitment to hospital values
• Problem resolution at functional level