At SCP Health, what you do matters.
As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why you will love working here:
- Strong track record of providing excellent work/life balance.
- Comprehensive benefits package and competitive compensation
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
What you'll be doing:
The Director of National Accounts contributes to the growth of SCP Health by leading the company’s efforts to develop relationships with key executives at assigned national and regional health systems through personalized interactions via email, social media, telephone, events, and professional relationship development. The role is measured and rewarded on the ability to generate a volume of qualified sales leads in accordance with predetermined target criteria to ensure overall goals for sales and growth are achieved. The Director of National Accounts is responsible for understanding the individual business values, priorities, and initiatives of our prospective health system clients then using thought leadership to build awareness and appreciation of SCPs capabilities and value. The successful Director of National Accounts will represent SCPs core services of Emergency Medicine and Hospital Medicine as well as adjacent service lines and understand the personal, professional, financial, clinical, and operational concerns of hospital and health system CxOs responsible for these areas.
- Conduct in depth analysis on target health system accounts and their executives and monitor their activity via target account websites, LinkedIn Sales Navigator, Definitive Healthcare, social media accounts and news feeds, and announcements, etc.
- Establish initial contact with key corporate-level decision makers at assigned health systems. Generate leads through identifying potential areas of need and/or interest, making contact (through calls, emails, and/or site visits), articulating SCP business value and delivering thought leadership marketing content that address specific CxO financial, clinical, and/or operational concerns to stimulate interests.
- Manage/cultivate the front-end of the sale process up until the client requests a proposal.
- Maintain/nurture relationships with appropriate corporate level decision makers should they not be sales qualified at the time of initial contact.
- Manage, qualify, and make initial contact on new inbound business leads from sources that include; referrals, inquiries, networking, SCP website, etc.; secure initial introduction/presentation on qualified leads and transition to the appropriate sales VP; initial contact should include the providing an overview of SCP Health and its services and the ability to ask probing questions to help the prospect see problems or challenges they didn’t realize existed; framing conversations around solutions showcasing SCPs abilities;
- Collaborate with BD leadership team and Marketing to implement outbound marketing campaigns (i.e., mailings, emails, newsletters, social media posts, etc.) focused on specific events (i.e. webinars, presentations, roundtable discussions, tradeshows) and perform all follow-up to support prospecting efforts.
- Continuously research and participate in meetings that will enhance knowledge and understanding of value proposition for SCP service offerings.
- Provide follow up to stalled business through calls, email, and working with outside contacts to develop potential opportunities for re-approach.
- Collaborate with BD Leadership and appropriate regional Clinical/Operational leaders to develop health system specific sales action plans, targets and strategies on lead generation and market development and/or expansion.
- Manage corporate executive-level contact information for all assigned health systems in Salesforce.com, ensuring all activities and communications are logged.
- Collaborate with regionally assigned BD Manager to ensure all C-level contact information and incumbent information is up to date in Salesforce.
- Proactively develops strategic health system account plans in collaboration with regional BD representatives that focuses on critical milestones, growth, and financial targets.
- Participates in solution development efforts, in conjunction with regional VP, that best addresses the business needs of the client.
Who/What we are looking for:
- You have a bachelor’s degree in business, preferably in marketing, public relations or similar field or equivalent work experience required.
- You have 5 years of health care sales or relationship development experience.
- You have experience interacting with CxOs, physicians, and other healthcare providers.
- You have thorough understanding of the healthcare industry, hospital market, corporate structures.
- Able to build trust and confidence with the utmost integrity.
- Excellent communication skills both written and verbal.
- Excellent general computer experience and typing skills.
- Excellent knowledge of Microsoft Word, PowerPoint, Excel, and Outlook
- Excellent knowledge of LinkedIn and Salesforce
- Detail-oriented with strong organizational skills.
- High-energy, results-oriented self-starter with desire to exceed expectations.
- Team player who can develop and maintain collaborative relationships across the organization.