Patient Accounts Director oversees all functions of the inpatient and/or outpatient accounting office. Directs a staff of credit, collection, insurance, and billing personnel. Being a Patient Accounts Director ensures billing deadlines are met. May require a bachelor's degree in area of specialty. Additionally, Patient Accounts Director typically reports to top management. The Patient Accounts Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Patient Accounts Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Insurance verification. Responsible for financial assessment of patients, determination of ability to pay, collection of deposits, negotiation of payment arrangements, securing financing of self-pay liability, identification of funding sources, some tracking, monitoring and reporting requirements. Responsible for billing of claims and third party insurance. Billing system maintenance and identification of problem or uncollectible accounts as required. Maintains patient financial file. Advises, informs, and assists the patient/guarantor/family in regard to hospital financial policies. Maintains patient privacy and confidentiality. Performs other duties as needed.
Education: Must have a high school diploma.
Experience: Two years prior admissions and/or collections in a hospital setting required.
Additional Requirements: Must be able to demonstrate average to high math skills. Knowledge of third party payment procedures, managed care and government programs strongly recommended. Good communication skills and ability to problem solve a must. Knowledge of credit, collection, and confidentiality laws highly desirable. Previous electronic billing experience desirable.
Personal Requirements: Must have strong written and verbal communication skills; ability to deal effectively with all levels of hospital management to the public.
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