Patient Accounts Representative jobs in Milwaukee, WI

Patient Accounts Representative organizes inpatient and outpatient claims for electronic or hard copy mail and forwards to appropriate third party payers. Reviews claims to make sure that payer specific billing requirements are met, follows-up on billing, determines and applies appropriate adjustments, answers inquiries, and updates accounts as necessary. Being a Patient Accounts Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Patient Accounts Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Accounts Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

U
Patient Accounts Customer Service Representative - Waukesha, WI
  • UnitedHealth Group
  • Waukesha, WI FULL_TIME
  • Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together.

    This individual will have daily interaction with patients and customers of ProHealthcare involving both Hospital and Physician billing inquiries. Medical billing call center and must have demonstrated excellent customer service skills. In this blended call center environment, the individual will be handling inbound and outbound phone calls and will be responsible for resolving account inquiries with a high level of professionalism and accuracy. Researching and resolution of medical billing problems, negotiates acceptable payment plans and processes patient payments.

    This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:30 AM - 5:00 PM CST. Our office is located at N 17 W24100 Riverwood Drive, Waukesha, WI, 53188.

    We offer 8 weeks of paid training. The hours of training will be 8:30 AM - 5:00 PM CST from Monday - Friday.

    Primary Responsibilities:

    • Promptly and professionally answers / responds to inbound telephone calls, voice mails, and customers who visit the department to accurately assist with questions
    • Promptly and professionally makes outbound telephone calls to customers to facilitate further account processing
    • Responds to patient’s questions in a timely manner, making sure they understand the answer provided
    • Understands the relationship between pricing agencies and insurance companies
    • Negotiates and set up payment plans according to defined organizational policies
    • Communication verbally and online with Collection Agencies and provide current and accurate information to both patient and collection agencies
    • Follow appropriate procedures for canceling accounts placed with collection agencies
    • Manage accounts in assigned work queues and follows up appropriately
    • Fully utilizes patient billing software - EPIC, which includes adding appropriate documentation of steps taken to resolve account; This includes all telephone calls made and received
    • Research and responds to messages in billing software in a timely manner
    • Read and interpret insurance explanation of benefits to accurately determine if review is required and effectively resolve problems for patients
    • Research in - coming correspondence and respond accordingly by forwarding to medical records, complying with requests, updating information
    • Self evaluates workload, prioritizes assigned tasks, and schedules completion of duties in a timely manner

    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:

    • High School Diploma / GED
    • 2 years of healthcare call center OR medical billing experience 
    • 1 years of experience with working in an EMR system  
    • Ability to attend 100% of training over a 2-month time frame 
    • Ability to work any shift between the hours of 8:00 AM - 5:00 PM CST from Monday - Friday
    • Must be 18 years of age OR older

    Preferred Qualifications:

    • EPIC experience 

    Soft Skills: 

    • Excellent customer service and follow - up skills

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

     

    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO #RED

  • 15 Days Ago

A
Patient Service Representative Patient Access
  • Advocate Aurora
  • Milwaukee, WI PART_TIME
  • Major Responsibilities:Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-reg...
  • 3 Days Ago

A
Patient Service Representative Patient Access
  • Advocate Health
  • Milwaukee, WI FULL_TIME
  • Major Responsibilities:Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-reg...
  • 13 Days Ago

A
Patient Service Representative - Clinic
  • Advocate Health
  • Menomonee Falls, WI FULL_TIME
  • Major Responsibilities:Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.Registers patients; obtains demographic and i...
  • 19 Days Ago

D
Patient Service Representative
  • Dental Care Alliance
  • Mequon, WI FULL_TIME
  • Overview We are looking for a Patient Service Representative in Mequon, Wisconsin to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-base...
  • 19 Days Ago

G
Patient Service Representative
  • GI Associates
  • Brookfield, WI FULL_TIME
  • Description At GI Associates we believe in striving for the best outcomes for our patients, employees, and community. Imagine your next career as a digestive health expert! GI Associates is looking fo...
  • 20 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Patient Accounts Representative jobs found in Milwaukee, WI area

U
Sales Account Representative
  • ULINE
  • Milwaukee, WI
  • Milwaukee, Wisconsin Sales Account Representative Looking to launch your sales career? Then you belong at Uline! As a Sa...
  • 3/27/2024 12:00:00 AM

U
Sales Account Representative
  • ULINE
  • Waukesha, WI
  • Waukesha, Wisconsin Sales Account Representative Looking to launch your sales career? Then you belong at Uline! As a Sal...
  • 3/27/2024 12:00:00 AM

R
Get It Now Customer Account Representative
  • RAC Brands
  • Waukesha, WI
  • Job Description Get It Now Ready to do your best work? Interested in a minimum starting hourly rate of $16-$17? Why shou...
  • 3/27/2024 12:00:00 AM

A
Customer Service Rep
  • Acima Digital, LLC
  • Milwaukee, WI
  • **Job Description** **Customer Service Rep** **Category:** Retail Stores **Location:** 6452 N 76Th St Milwaukee Wisconsi...
  • 3/27/2024 12:00:00 AM

B
Account Representative - Insurance Follow-up and Client Relations
  • Billing Management Inc
  • Racine, WI
  • Job Description Job Description Job Title: Account Representative - Level One \t\t\t\t\t Department: Account Representat...
  • 3/25/2024 12:00:00 AM

A
Account Representative, Aerospace
  • Alchemy Global Talent Solutions
  • Milwaukee, WI
  • A great opportunity has arisen with a well established Aerospace & Defense organisation who are looking for an Account R...
  • 3/24/2024 12:00:00 AM

R
Customer Account Representative
  • RAC Brands
  • Milwaukee, WI
  • Job Description Get It Now Ready to do your best work? Interested in a minimum starting hourly rate of $17? Why should I...
  • 3/24/2024 12:00:00 AM

A
Senior Account Manager - Branded Environments
  • Amplify Graphics & Branding
  • Milwaukee, WI
  • Job Description Job Description Position Overview: We are seeking a dynamic and experienced Major Account Representative...
  • 3/24/2024 12:00:00 AM

Milwaukee lies along the shores and bluffs of Lake Michigan at the confluence of three rivers: the Menomonee, the Kinnickinnic, and the Milwaukee. Smaller rivers, such as the Root River and Lincoln Creek, also flow through the city. Milwaukee's terrain is sculpted by the glacier path and includes steep bluffs along Lake Michigan that begin about a mile (1.6 km) north of downtown. In addition, 30 miles (48 km) southwest of Milwaukee is the Kettle Moraine and lake country that provides an industrial landscape combined with inland lakes. According to the United States Census Bureau, the city has ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Accounts Representative jobs
$39,643 to $48,600
Milwaukee, Wisconsin area prices
were up 1.8% from a year ago

Patient Accounts Representative in Jackson, MS
Highlighted skills on example resumes of Patient Account Representatives include requesting and reviewing insurance claims and denials, and organizing and sorting out disputed claim requests and forwarding them to the appropriate department.
February 16, 2020
Patient Accounts Representative in New Brunswick, NJ
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
February 06, 2020
Patient Accounts Representative in Reading, PA
Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare.
January 01, 2020