Patient Accounts Representative jobs in Orlando, FL

Central Florida Behavioral Hospital is a 174-bed, private psychiatric center located in Orlando, FL. Central Florida Behavioral Hospital offers a full continuum of care including inpatient treatment services for children, adolescents and adults; and partial hospitalization, intensive out-patient and ECT services for adults.

Position Summary

Job Duties/Responsibilities:

• Accurately bills accounts on a daily basis utilizing the MS4 billing editors and Emdeon electronic claims submission clearing house.
• Posts cash on a rotation basis with other patient representatives. Accurately documents Posting batches on the Physician cash log. Posts EOB notes in MS4 for each account. Obtains EFT remits from the appropriate websites for posting. Notifies La Amistad of any EFT remits hitting our depository that are for their accounts.
• Completes collection calls to both the third party carrier and the guarantor for each account on the daily work list in MS4, documenting the accounts and assigning an appropriate message code.
• Reviews credit balances and prepares an accurate and documented Refund Request for review by the Business Office Director.
• Reconciles patient balances and prepares an accurate and documented adjustment form for review by the BOD of any additional contractual or other adjustments to be posted.
• Prepares and submits a Bad Debt Write-off Approval form to Business Office Director for accounts recommended for outside placement including Bankruptcy notifications.
• Verifies that accounts in denial status are documented in the MIDAS system. Notifies the BOD of the addition to be sure the reserve dollars has been entered and verified. Follows up on the status of denials and appeals.
• When notified of a denial through collection efforts, notifies the UR Director and BOD via email to add the account to the Midas denial log.
• Moves accounts that are approved for charity after third party payment to the responsible Financial Counselor’s work list in MS4 who will prepare and submit a Charity Determination form to Business Office Director for accounts recommended for Charity write off in SharePoint
• Assists with billing and collection work lists for other patient representatives when they are absent.
• Performs other duties as assigned.

Benefit Highlights

• Challenging and rewarding work environment
• Career development opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Free Basic Life Insurance

• High School Diploma or equivalency required.
• Two years’ experience working in hospital billing, and collection of third party and self pay accounts.
• Possesses the ability to deal with diverse and stress related situations in a calm manner.
• Must be detail oriented with a high degree of accuracy.
• Effective oral and written communication and guest relations skills required. Must have good organizational and computer technical skills and have the ability to set priorities, multi task and work efficiently.
• Experience in MS4, Midas, Emdeon and Microsoft Office products.

This opportunity offers the following:

• Challenging and rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match