Patient Accounts Representative jobs in Saint Cloud, MN

Full-time 80 hours every 2 weeks | Mon-Fri 8:30a-5p | This opportunity can be worked out of St. Cloud or Wilmar | Work From Home options available after successful in-office training

JOB SUMMARY:
The Patient Account Assistant is responsible for assisting guarantors in resolving all issues relative to their past or future account. Determining acceptable payment options and continuing to follow-up on accounts until conclusion in accordance with established policies, procedures and Corporate Compliance guidelines. Will handle bankruptcy and other adjustments along with communications to government agencies, attorney offices and/or third-party agencies. Any financial assistance that may apply to the account is reviewed with the guarantor and they are guided on how to apply. The guarantor's perception of CentraCare Health in most cases can be enhanced by the proper handling of their account by the Patient Account Assistant .The Patient Account Assistant should strive to handle accounts in ways that best affect collections and minimize bad debts. Supports and implements patient safety and other safety practices as appropriate. Supports and demonstrates Family Centered Care principles when interacting with patients, their families and with co-workers.

"My team’s culture is very friendly and helpful. We all strive to help each other with questions or patient concerns."  Robert (Current PFS Employee)

EDUCATION & EXPERIENCE:

• Associate degree in business or a healthcare related program preferred
• Two years relevant healthcare or collection experience preferred.

QUALIFICATIONS:

• Knowledge of billing and collection principles, including all applicable laws and regulations pertinent to healthcare collections is preferred.
• Experience with use of Microsoft Office applications and related healthcare systems and software preferred.
• Minimum of two years' experience in a hospital or clinic billing environment working with third party payer, billing, and terminology preferred.
• Excellent communication, listening and negotiating skills and customer relations principles.
• Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.

*** Up to 6 months in-office training prior to work from home options.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.