Patient Accounts Representative jobs in San Bernardino, CA

Accounts Receivable Representative

Position Overview:

Works directly with the insurance company, healthcare provider, and possibly the patient to get a claim processed and paid. Required to review and appeal all unpaid and denied claims. We use Advanced MD, Clinix, Nextech & MOD MED/EMA PM systems.

Essential Functions:

• Review, revise, and re-process every outstanding claim on aging report
• Monthly quota of 1,200 claims
• All reports must be worked by months’ end
• All correspondence must be worked daily
• Interface with providers, insurance companies and patients as needed.
• Knowledge of Medicare, managed care and commercial insurances.
• Maintain assigned AR over 90 day percentage as defined by the AR Supervisor
• Track and identify major trends with various insurance Carriers
• Report recurrent problems to A/R supervisor
• Collaborate with doctor’s office staff for required information to process or appeal claims
• Document account ledgers to include calls made, faxes completed, corrected claims sent, and accounts turned to patient responsibility
• Reduce claims in the over 90-day categories

Competencies:

• Able to act independently in productivity-based environment
• Strong interpersonal and communications skills to work successfully in a team-oriented environment.
• Give focused attention to detail
• Able to prioritize workload and move readily from task to task.

Required experience:

• Medical Accounts Receivable - must have at least 2 years’ experience to be considered for this position
• Knowledge of CPT and ICD-10 coding

Benefits:

• DBA pays for 80% of an employee’s medical benefits.
• Dental, Vision, and Short-term Disability available at group rates
• DBA pays for Long Term Disability and Life Insurance policy.
• Work schedule 7:00 - 3:30 Mon-Fri

Paid Time Off:

• 8 paid holidays once you have completed your 90 day probationary period.
• Paid vacation available after 6 months - The first year - 1 week vacation; second year- two weeks and vacation increases the longer you stay.
• Paid Time Off - earn 2 hours of PTO for every pay period that you work your complete schedule and you will have access to the PTO you have accrued after 90 days. You have the potential of earning 48 hours or 6 days of additional time off each year.

401k plan:

• Eligible after one year of service.
• DBA matches 25% match on your 401k contributions up to 6% of your salary.
• Employee vested in the plan at 20% per year of service.

All employees in the Accounts Receivable department work a scheduled shift of 7 am to 3:30 pm, Monday through Friday. We pay you for 2–15-minute breaks and ask you to clock out for a 30-minute lunch break.

Our team wears scrubs and sneakers and we provide 2 sets of scrubs after you have worked with us for 90 days. You are welcome to wear the company t-shirt we provide with jeans on Thursdays & Fridays.

We work hard and celebrate with equal enthusiasm, acknowledging success with monthly bagels and quarterly team luncheons. We celebrate birthdays and holidays and honor the tenure of a loyal employee. So many of our staff have taken the cruise that is given acknowledging their ten-year anniversary with DBA!

We look forward to hearing from you!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Office

Education:

• High school or equivalent (Preferred)

Experience:

• ICD-10: 2 years (Preferred)
• Medical Billing: 2 years (Preferred)

Ability to Relocate:

• Redlands, CA 92374: Relocate before starting work (Required)

Work Location: In person