Patient Accounts Representative jobs in Waterloo, IA

Peoples Community Health Clinic, Inc. (Peoples Clinic) is a nonprofit health care clinic guided by its mission statement to provide access to affordable, compassionate, high quality health care for all, while helping to improve the health of the community.

We are looking for 2 full time Patient registration representatives to join our team. These positions will assist with the flow of patients into the clinic. These positions will register all patients and provide intake services for new patients.

Essential Functions:

• Manages patient flow into the Clinic.
• Interviews patient or designee to obtain demographic and financial information in order to create the medical record.
• Provides accurate intake services for new patients.
• Obtains Income Verification and Declaration of Income forms as appropriate.
• Determines if U-Care patient can be scheduled with main clinic.
• Assists with telecommunications when needed.
• Performs various clerical duties.
• Supports a service-oriented atmosphere in accordance with Peoples Community Health Clinic Mission and Philosophy.
• Works to improve work processes and clinical outcomes including health disparity and quality improvement collaboratives.
• Follows policies and procedures.
• Develops and maintains own competence.
• Maintains a safe working environment and practices safe working habits.
• Assists in control of Peoples Community Health Clinic resources.
• Ensures the privacy and security of merchant card transactions and data.

Qualifications:

• High School diploma
• Minimum of 1-year medical office or customer service experience
• Ability to work with diverse groups of people. Ability to prioritize and process information quickly and accurately. Strong interpersonal skills. Ability to interact with patients and guests in a professional, calm, and welcoming manner.

Peoples Clinic is an Equal Opportunity Employer. Post-offer, pre-employment drug screen required.

Job Type: Full-time

Pay: From $17.53 per hour

Benefits:

• 401(k)
• AD&D insurance
• Dental insurance
• Dependent care reimbursement
• Disability insurance
• Employee assistance program
• Family leave
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Military leave
• Opportunities for advancement
• Paid jury duty
• Paid sick time
• Paid time off
• Retirement plan

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• Customer service: 1 year (Preferred)
• Medical office experience: 1 year (Preferred)

Work Location: In person