Patient Accounts Supervisor jobs in Grand Rapids, MI

Who We Want:

The Accounts Receivable Supervisor provides financial, administrative, and clerical support to maintain accurate preparation of invoices. They will ensure customer accounts are controlled by receiving, processing, verifying and reconciling customer payments and debits according to established policies and procedures in an efficient, timely and accurate manner. The position must possess excellent problem-solving skills.

What You'll Do:

• Oversee daily invoicing for appropriate documentation
• Review application and reconciliation of customer payments
• Initiate discussions with customers regarding past due invoices according to customer and payment terms
• Respond to customer inquiries
• Oversee and participate in customer aging follow-up and related discrepancy investigation
• Process customer debits and follow up with individual Plants on a weekly & monthly basis
• Facilitate weekly corporate debit meetings
• Assist in month end closing in the Accounts Receivable module
• Update zero-dollar invoices with correct pricing
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and generally accepted accounting practices
• Regularly communicate payment details, KPI's, and customer past due amounts with Management
• Engage in conversations and investigations of more complex issues with customers
• Generate requested audit selections
• Supervise the Accounts Receivable team & applicable AR processes
• Assist with other projects and Ad Hoc Reporting as needed

When and Where:

This will be an 8:30 AM- 5 PM M-F position located at our Corporate Office in Walker, MI. (Hybrid schedule available)

What You Need to Have:

• High school diploma
• 2 years of Accounts Receivable experience
• College courses in accounting preferred
• Advanced Excel skills preferred
• Experience with PLEX ERP preferred
• Automotive industry experience preferred
• Experience with multiple location AR processing preferred
• Has high standards of performance for self
• Takes responsibility for actions, results, and mistakes
• Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work
• Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress
• Maintains positive relationships by constructively resolving conflicts
• Uses feedback from others to continuously improve performance and work relationships
• Moves within own and/or other work areas (flexes) to support plant flow
• Works with sense of urgency to meet needs of customers
• Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities
• Maintains knowledge and skills to perform job effectively
• Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity
• Looks for good in others; works collaboratively with others; shares information and knowledge
• Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely
• Excellent oral and written communication skills
• Critical Evaluation: Use an objective and balanced approach toward analysis and decision making
• Detail-oriented and analytical
• Self-motivated
• Proficient with Microsoft Office