Patient Accounts Supervisor supervises credit, collection, insurance, and billing clerks in an inpatient and/or outpatient accounting office. Coordinates activities and schedules work assignments to meet billing deadlines. Being a Patient Accounts Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Patient Accounts Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Patient Accounts Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Requisition: REQ2096
Employment Type: Full-Time
Shift: Days (7am-3:30pm)
Hours Per Week: 40 hours
Location: Mental Health Childrens Clinic
Responsibilities:
• Reviews and processes insurance explanation of benefits statements for accuracy. Refers debit/credit balances to collectors and refers credit balances for resolution.
• Reviews accounts on which credit balances exist and determines reason for the credit balance.
• Appropriately adjusts the contractual allowance if in error, completes a transfer if a payment was applied to an incorrect account or requests a refund if an overpayment exists.
• Reports recurring insurance payment discrepancies and works with team to resolve. Identifies accounts on which contractual adjustments are incorrect by working the daily credit balance report.
• Reconciles bank deposits to payments entered into the financial system in a timely manner to ensure accurate account data.
• Reviews accounts and responds in a timely manner.
• Responds to third party inquiries and works to resolve circumstances that create unwarranted debit/credit balances
Education:
• High School Diploma/GED required
Complexity of Work:
• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
Personal Protective Equipment:
• Follows Standard Precautions using personal protective equipment as required.
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