Patient Accounts Supervisor jobs in Yakima, WA

ACCOUNTS RECIEVABLE

ROLE OVERVIEW

The primary responsibility of this role is to manage and ensure the timely collection of outstanding customer invoices, maintain accurate financial records, and provide excellent customer service. The ideal candidate should have a strong background in accounting, exceptional organizational skills, and a keen eye for detail. This position supports Kwik Lok production activities through the manufacture of Kwik Lok closures with a focus on continuing improvement of quality, food safety, and manufacturing processes.

COMPANY OVERVIEW

Kwik Lok has been producing a product that most of us have depended on our entire lives – the clip that closes your produce and loaves of bread to keep it fresh! Kwik Lok is an innovation and engineering organization focused on sustainability. We are in the business of “hacking the package” – innovating clever advantages in packaging to get food to the table faster, fresher, and safer while reducing waste. Kwik Lok is a 3rd generation, family-owned company headquartered in Yakima, WA with 8 offices and 6 plants worldwide. We are a mid-size company delivering our product to almost 100 countries.

We know that people are looking for jobs that are a better fit in their lives right now. Here are a few pieces of information that might help you decide whether Kwik Lok is a good fit for you:

• Inclusive culture: Kwik Lok is committed to fostering, cultivating, and preserving a culture of diversity and inclusion to increase the success of our employees and customers. We want every person to feel part of the team! Our team members come from a variety of backgrounds, and we see value in learning from each other’s different perspectives.
• Innovation: Our goal is to create an environment where employees can be curious and express ideas to identify new and better solutions. We want every employee to be engaged in improving our workplace and work processes. Innovation isn't just for engineers!
• Meaningful work: We know that every job has things you'll love doing and things you'll love less. Our goal is to engage our employees in our vision for the company and provide them with meaningful work where they can learn, grow, and be part of solutions that improve the lives of our customers and their communities while protecting the health of our planet. No matter what your job entails, we want you to know that what you do makes a difference.
• Impacting the community and environment: Kwik Lok takes corporate social responsibility seriously, and we appreciate that our position in the industry gives us the ability to help do good in so many areas. We are committed to providing educational and economic opportunity, improving well-being, fostering innovation, and protecting the planet. You can read our most recent Sustainability Report on our website.
• Work-life balance: At Kwik Lok, we know that in order for you to be your best at work, you need time to recharge as well. Whenever possible, we offer flexibility in start/stop times and even opportunities for remote work. We want you to be energized at work, and when the day is done we want you to go home and enjoy your personal life!

POSITION RESPONSIBILITIES AND RESULTS

Invoice Processing:

• Generate and distribute accurate and timely customer invoices.
• Verify invoice accuracy, including pricing, discounts, and terms.
• Monitor and resolve any discrepancies or issues related to invoicing.

Cash Application:

• Accurately apply customer payments to open invoices in the accounting system.
• Reconcile discrepancies between payments received and invoices issued.

Reporting and Analysis:

• Prepare regular reports on accounts receivable aging, collections, and cash flow.
• Analyze data and identify trends or potential issues.
• Provide recommendations for process improvements to enhance cash flow and reduce delinquencies.

Customer Relationship Management:

• Build and maintain positive relationships with customers, addressing inquiries and concerns promptly and professionally.
• Collaborate with sales and customer service teams to resolve customer issues and improve the overall customer experience.

Compliance and Documentation:

• Ensure compliance with company policies, accounting principles, and regulatory requirements.
• Maintain accurate and up-to-date customer and payment information in the accounting system.

Collections:

• Assist with collections tasks when assigned
• Monitor accounts receivable aging reports and follow up on overdue payments.
• Contact customers via phone, email, or mail to facilitate timely payment.
• Resolve customer inquiries, disputes, and billing discrepancies in a professional and timely manner.
• Maintain detailed records of collection activities and customer interactions.

Query Resolution:

• Address and resolve customer queries related to billing, invoices, and payment discrepancies.
• Investigate and resolve any customer disputes or discrepancies in a timely and professional manner.
• Collaborate with the sales and customer service teams to ensure a satisfactory resolution for the customer.

Process Improvement:

• Identify areas for process improvement within the accounts receivable function.
• Propose and implement enhancements to streamline workflows, increase efficiency, and reduce DSO (Days Sales Outstanding).
• Leverage automation and technology tools to optimize collections processes.

Team Collaboration:

• Work closely with the finance team, including accounts receivable and accounts payable.
• Collaborate with cross-functional teams, such as purchasing, receiving, and inventory management, to resolve issues and improve processes.
• Offer support and assistance to team members during peak periods, vacations, or absences.
• Maintain a collaborative environment where team members can rely on each other for support and knowledge sharing.
• Step in to handle critical tasks or urgent requests when necessary to ensure the smooth functioning of accounts receivable operations.

REQUIRED QUALIFICATIONS

• Education: Associate of Arts degree in accounting, business, or a related field preferred; or equivalent combination of education and experience (High school diploma or general education degree (GED) with one to three-years related experience and/or training)
• Experience: Proven experience in accounts receivable or a similar role.
• Strong knowledge of accounting principles and practices.
• Proficiency in using accounting software and ERP systems.
• NetSuite experience is a plus.
• Must be able to pass pre-employment drug and background screenings.
• Must be legally authorized to work in the United States without sponsorship.

KEY SKILLS AND ATTRIBUTES

• Excellent attention to detail and ability to work with numerical data accurately.
• Strong analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Excel and other office productivity tools.
• Approaches work with an innovative spirit, constantly focused on continual improvement

ALL THE DETAILS…

• Pay scale: $23.00 - 28.90 per hour commensurate with experience
• Insurance Benefits: Medical, Dental, Vision, Prescription, Life and Disability Insurance plans (60 day waiting period)
• Retirement Benefits: 401K Plan with company match (90 day waiting period - restrictions apply)
• Paid Time Off: (90 day waiting period, prorated for first year)
  • Vacation: 120 hours a year, with increases based on years of service
  • Holidays: 70 hours a year (8.5 days): 1 Floating Holiday, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Friday following, half day on Christmas Eve, and Christmas Day
  • Sick Leave: 40 hours a year, accrued at 1 hour per 40 hours worked for hourly employees, salary employees prorated for first year
• Other Compensation: Employees may be eligible for annual performance bonuses
• Schedule: Monday through Friday, 8:00am to 5:00pm
• Location: Yakima, Washington
• Work environment: Regularly sitting and/or standing at a computer. Constantly seeing, hearing, talking. Noise level in office environment 10dB, 85-95 dB in production environment. Occasionally bends, squats, reaches, kneels, and may lift up to 40 lbs. on occasion.

To learn more about Kwik Lok, visit www.kwiklok.com.

Kwik Lok is an Equal Employment Opportunity (EEO) employer. We strongly encourage people from underrepresented groups to apply. We value a diverse workforce and provide equal opportunities to all employees and qualified applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, disability, marital status, genetic information, or status as a veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job or participate in the application and interview process.

To view labor compliance information, click here.