Patient Accounts Supervisor supervises credit, collection, insurance, and billing clerks in an inpatient and/or outpatient accounting office. Coordinates activities and schedules work assignments to meet billing deadlines. Being a Patient Accounts Supervisor may require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The Patient Accounts Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Patient Accounts Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Insurance verification. Responsible for financial assessment of patients, determination of ability to pay, collection of deposits, negotiation of payment arrangements, securing financing of self-pay liability, identification of funding sources, some tracking, monitoring and reporting requirements. Responsible for billing of claims and third party insurance. Billing system maintenance and identification of problem or uncollectible accounts as required. Maintains patient financial file. Advises, informs, and assists the patient/guarantor/family in regard to hospital financial policies. Maintains patient privacy and confidentiality. Performs other duties as needed.
Education: Must have a high school diploma.
Experience: Two years prior admissions and/or collections in a hospital setting required.
Additional Requirements: Must be able to demonstrate average to high math skills. Knowledge of third party payment procedures, managed care and government programs strongly recommended. Good communication skills and ability to problem solve a must. Knowledge of credit, collection, and confidentiality laws highly desirable. Previous electronic billing experience desirable.
Personal Requirements: Must have strong written and verbal communication skills; ability to deal effectively with all levels of hospital management to the public.
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