Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
Job Summary: As the first person the patient interacts with in the practice, projects a positive image (Smile, warm, caring tones, introduce yourself) and identifies needs and expectations by providing excellent patient service.
Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.
Key Functions:
Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High School Diploma, or general education degree (GED), or one to three months relative experience, and/or training or equivalent combination of education and experience.
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