Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
```Duties```
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Collect and update patient information in the electronic medical records system
- Verify insurance coverage and assist with insurance billing inquiries
- Maintain cleanliness and organization of the front desk area
- Handle patient inquiries and provide excellent customer service
- Assist with medical records management, including filing, scanning, and retrieval
```Skills```
- Experience as a medical receptionist preferred
- Proficient in using electronic medical records systems, such as E-Clinical Works or Epic
- Strong knowledge of medical scheduling processes and patient service principles
- Familiarity with phone systems and ability to handle a high volume of calls
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Experience:
Work Location: In person
0 Patient Appointment Scheduler jobs found in Fargo, ND area