Patient Appointment Scheduler jobs in Pittsfield, MA

Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Scheduler
  • Guardian Angel Senior Services
  • Pittsfield, MA FULL_TIME

  •  
    Guardian Angel Senior Services is looking for a
    full-time Scheduler for our Pittsfield, Ma office.

    To support caregiver and company needs. Process scheduling requests provide telephone support and manage special projects and clerical duties. To grow and manage assigned accounts through excellent customer service and attention to detail.

    Experience
    Prior home care experience preferable but not required.
    Prior administrative experience required.

    Salary- Based on experience.

    Responsibilities
    Responsibilities
    1. Schedule caregivers with clients and communicate changes and updates to all necessary parties.
    2. Collect and input pertinent client information to most efficiently match and deploy caregivers.
    3. Enter new Clients in Generations as needed. 
    4. Provide assistance to team members as needed and respond urgently to last minute call outs. 
    5. Coordinate communication with caregivers among team members.
    6. Update Caregiver availability and information and communicate appropriately to team.  Work with caregiver to create optimum schedules. 
    7. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed.
    8. Act as liaison between clients, direct care workers and management.
    9. Manage and grow assigned Client Accounts and participate in Quality Improvement.  
    10. Work with management to ensure compliance with all company policies and procedures.
    11. Problem solving and direct escalated issues to management.
    12. To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties. 
    13. Maintain and update employee attendance records as needed.
    14. Participate in confirming and verifying Telephony daily, noting and escalate repeat offenders to manager.
    15. Participate in On-call rotation.
    16. Cover shifts with clients when needed.
    17. Double check schedule accuracy for payroll and billing by deadlines.
    18. Perform other related duties as assigned.

    Job Requirements
    1.   Strong analytical, detail-orientation, organizational, and problem-solving skills
    2.   Must have strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and multi-task
    3.   Ability to multi-task, provide precise follow-up, and take on additional tasks with short notice
    4.  Ability to work under tight deadlines, manage crises and take on additional tasks with short notice

    Skills
    Oral Communication
    Professionalism
    Written Communication Skills
    Oral Communication Skills
    Great Costumer Service
    MS Office
    Outlook
    Planning
    Filling
    Presentation
    QuickBooks
    Reading Skills
    Time Management
    Typing Skills

    Educational/Training
    H.S. Diploma or Equivalent
    Previous Caregiving Experience

    Submit your resume now for immediate consideration.
    Guardian Angel Senior Services is an equal opportunity employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, or genetic information.
  • 15 Days Ago

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Medical Scheduler
  • Robert Half
  • San Luis Obispo, CA PER_DIEM
  • Launch Your Career in Healthcare: Medical Receptionist/Scheduler in San Luis Obispo! Do you thrive in a fast-paced environment and enjoy connecting with people? Are you detail-oriented and have a knac...
  • Just Posted

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CNA/Scheduler
  • WINGATE LIVING
  • Pittsfield, MA FULL_TIME
  • The Career You Want. The Care You Give. The Compassion They Deserve. At Wingate, we understand that at the heart of great care are great people and we're proud of the talented individuals who make Win...
  • 3 Days Ago

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Scheduler for Homecare
  • Guardian Angel Senior Services
  • Pittsfield, MA FULL_TIME
  • Guardian Angel Senior Services is looking for afull-time Scheduler for our Pittsfield, Ma office.To support caregiver and company needs. Process scheduling requests provide telephone support and manag...
  • 1 Month Ago

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Remote Travel Scheduler
  • Feyer&Associates
  • Ashfield, MA FULL_TIME
  • Job Description:Position Type: RemoteAge Requirement: 18 years or olderEligibility: Must be authorized to work in the USA, Australia, Mexico, or ColombiaExperience: No prior experience required; compr...
  • 18 Days Ago

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Nursing Scheduler/Unit Secretary
  • Bane Care Management, LLC
  • Pittsfield, MA FULL_TIME
  • Springside Rehabilitation & Nursing Center, located in Pittsfield MA, is looking for a new Nursing Scheduler/Unit Secretary to join their team Full Time! If you are an organized, and optimistic indivi...
  • 19 Days Ago

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0 Patient Appointment Scheduler jobs found in Pittsfield, MA area

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Certified Medical Assistant- full-time with great benefits
  • Community Health Program Inc
  • Pittsfield, MA
  • ABOUT THE ORGANIZATION Community Health Programs is a network of health centers and caring professionals that provide ou...
  • 4/23/2024 12:00:00 AM

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Certified Medical Assistant - 40 hours with great benefits
  • Community Health Program Inc
  • Pittsfield, MA
  • ABOUT THE ORGANIZATION Community Health Programs is a network of health centers and caring professionals that provide ou...
  • 4/23/2024 12:00:00 AM

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Sales Representative
  • AppStar Financial
  • Albany, NY
  • Job Description Job Description Do you love helping small businesses and entrepreneurs in your community grow and thrive...
  • 4/22/2024 12:00:00 AM

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Office Assistant
  • Capitol Mechanics, Inc
  • Troy, NY
  • Office Assistant Capitol Mechanics, Inc. (local automotive service shop) is looking for an office assistant. We offer pa...
  • 4/21/2024 12:00:00 AM

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Receptionist
  • Eye Care Center
  • Pittsfield, MA
  • Job Description Job Description We are seeking a positive individual with excellent communication skills to join our tea...
  • 4/21/2024 12:00:00 AM

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Patient Service Associate - Internal Medicine Office
  • Albany Medical Center
  • Albany, NY
  • Department/Unit: HBD - Internal Medicine Work Shift: Day (United States of America) Salary Range: Min. $18.00/hr - Max $...
  • 4/20/2024 12:00:00 AM

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Information Associate - Dental (Req 100786)
  • Whitney M Young Jr Health Center
  • Albany, NY
  • GENERAL RESPONSIBILITIES: Responsible for administrative processes and support functions for Whitney M. Young, Jr., Heal...
  • 4/20/2024 12:00:00 AM

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Patient Service Associate - EmUrgentCare Latham
  • Albany Medical Center
  • Albany, NY
  • Department/Unit: EmUrgent Care - Latham Work Shift: Day (United States of America) Patient Service Associate , Latham Em...
  • 4/19/2024 12:00:00 AM

Pittsfield is located at 42°27′N 73°15′W / 42.450°N 73.250°W / 42.450; -73.250 (42.4522, -73.2515). According to the United States Census Bureau, the city has a total area of 42.5 square miles (110.0 km2), of which 40.5 square miles (104.8 km2) is land and 2.0 square miles (5.2 km2), or 4.70%, is water. Pittsfield is bordered by Lanesborough to the north, Dalton to the east, Washington to the southeast, Lenox to the south, Richmond to the southwest, and Hancock to the west. Pittsfield is located 48 miles (77 km) northwest of Springfield, 135 miles (217 km) west of Boston, and 39 miles (63 k...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Appointment Scheduler jobs
$38,249 to $46,927
Pittsfield, Massachusetts area prices
were up 1.6% from a year ago

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