Patient Appointment Scheduler jobs in Richmond, VA

Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Patient Appointment Center Manager - Days
  • Virginia Commonwealth University Health Systems
  • Richmond, VA FULL_TIME
  • The RC Call Center Manager directs and coordinates all daily functions in the central scheduling call center for all service areas within VCU Medical Center. The position is responsible for all aspects of daily operations and supervising the activities of centralized scheduling to ensure the effective screening of patients to include complete registrations, insurance verification and scheduling of patient services that provides quality patient care for assigned area of responsibility.

    The RC Call Center Manager participates and develops policies and procedures in coordination with Revenue Cycle and Ambulatory leaders to ensure the highest quality services are provided consistently to all customers.

    Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of five (5) years of supervisory/management experience Minimum of five (5) years of experience in customer service, hospital patient accounting, physician office, healthcare registration and/or clerical/administrative position Experience PREFERRED Seven (7) years application experience with progressively more responsible supervisory or management experience Call center management experience preferred Education/training REQUIRED: Bachelor's Degree in accounting, Finance, Business Administration, Healthcare Administration or close related field Education/training PREFERRED: N/A Independent action(s) required: Excellent written and verbal communication and interpersonal skills Time management and organizational skills Ability to make quality, independent decisions Ability to work effectively and efficiently under tight deadlines, high volumes, and multiple interruptions Ability to maintain the strictest levels of confidentiality Competency in the use of a variety of computer hardware and software systems Supervisory responsibilities (if applicable): Responsible for supervision of 80 staff. To direct and manage daily operations for VCUHS central scheduling call center, to include registration, insurance verification, and scheduling of patient appointments through inbound and outbound calls. Responsible for hiring, supervising, and executing any personnel actions required to ensure qualified personnel are performing required duties. Manage operations within budget and give input in budget development. Keep departmental staff abreast of priorities, activities, and communications of department and how they relate to the Hospital and Ambulatory clinics. Implement, enhance and monitor ongoing initiatives designed to reduce and maintain registration, insurance, and scheduling errors. Review and revise policies, procedures and work patterns within the department to assure effective work measures and meet departmental metrics. Additional position requirements: N/A Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical Lifting 20-50 lbs. Activities: Prolonged standing, Prolonged sitting, Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change

    Workday Day (United States of America)

    EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.


    VCU Health System Authority (VCU Health) complies with applicable civil rights laws and does not discriminate on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, political affiliation, disabilities, marital status, veteran status, residence, financial status, or any other manner prohibited by law.

     

  • 2 Months Ago

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Patient Service Representative
  • Patient First
  • Richmond, VA FULL_TIME
  • The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly t...
  • 13 Days Ago

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Patient service representative
  • Patient First
  • Allen, VA FULL_TIME
  • The responsibilities of this job include, but are not limited to, the following : Taking patients in need of emergency assistance directly to the treatment area to be registered and evaluated by a Phy...
  • 12 Days Ago

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Patient Satisfaction Specialist
  • Patient First Corporation
  • Allen, VA FULL_TIME
  • Sign-on Bonus! The responsibilities for this job include, but are not limited to, the following: Handling inbound and outbound call in a timely manner, while providing accurate information regarding p...
  • 28 Days Ago

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Nurse-RN-Trainer
  • Patient First
  • Richmond, VA FULL_TIME
  • Sign-on Bonus! The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures; Offering quality nursing care and generating a gen...
  • 17 Days Ago

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Nurse Trainer (RN)
  • Patient First
  • Richmond, VA FULL_TIME
  • Patient First is accepting applications for a Registered Nurse Trainer in the Richmond, VA area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. This job r...
  • 1 Month Ago

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0 Patient Appointment Scheduler jobs found in Richmond, VA area

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CLINICAL ASSISTANT MA
  • VA Ear Nose Throat Associates
  • Richmond, VA
  • Job Description Job Description SUMMARY DESCRIPTION The float LPN/Medical Assistant is responsible for assisting Provide...
  • 4/23/2024 12:00:00 AM

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Appointment Setter
  • Renewal by Andersen of Central VA & Roanoke
  • Richmond, VA
  • Job Description Job Description WE ARE Renewal by Andersen of Central Virginia & Roanoke is looking for Appointment Sett...
  • 4/22/2024 12:00:00 AM

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Outside Sales Representative - Richmond Full Time | Richmond Office - Richmond, VA, 23219 chevron_right
  • Paycom
  • Richmond, VA
  • Outside Sales Representative - Richmond Job Details Level Experienced Job Location Richmond Office - Richmond, VA Positi...
  • 4/22/2024 12:00:00 AM

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Registrar
  • Bon Secours Mercy Health
  • Richmond, VA
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 4/22/2024 12:00:00 AM

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Medical Receptionist
  • Richmond Aesthetic Surgery
  • Richmond, VA
  • Company Description Richmond Aesthetic Surgery, located in Richmond, VA, is a fully accredited, state-of-the-art facilit...
  • 4/21/2024 12:00:00 AM

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Medical Receptionist
  • Richmond Aesthetic Surgery
  • University Of Richmond, VA
  • Company Description Richmond Aesthetic Surgery, located in Richmond, VA, is a fully accredited, state-of-the-art facilit...
  • 4/21/2024 12:00:00 AM

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Administrative Assistant
  • Virginia Department of Human Resource Management
  • Richmond, VA
  • Administrative Assistant Job no: 5013345 Work type: Full-Time (Salaried) Location: Richmond (City), Virginia Categories:...
  • 4/21/2024 12:00:00 AM

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Registrar
  • Bon Secours
  • Richmond, VA
  • Thank you for considering a career at Bon Secours! Job Summary Patient registration, billing, insurance verification, ph...
  • 4/20/2024 12:00:00 AM

Richmond (/ˈrɪtʃmənd/) is the capital of the Commonwealth of Virginia in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. Richmond was incorporated in 1742 and has been an independent city since 1871. As of the 2010 census, the city's population was 204,214; in 2016, the population was estimated to be 223,170, making Richmond the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James R...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Appointment Scheduler jobs
$36,273 to $44,503
Richmond, Virginia area prices
were up 1.2% from a year ago

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In any case, things happen and everyone in the practice understands how annoying it is to have appointments cancel.
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Patients aren’t completely satisfied because they can’t get an appointment when they want one.
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