Patient Appointment Scheduler jobs in Troy, NY

Overview:
We are seeking a highly organized, personable, and detail-oriented individual to join our team as a Receptionist/Appointment Scheduler. As a Receptionist/Appointment Scheduler, you will play a crucial role in ensuring the smooth operation of our physical therapy office by managing patient appointments and providing exceptional customer service.

Responsibilities:
- Schedule and confirm patient appointments
- Answer phone calls and respond to inquiries from patients, providing information about services and availability
- Collaborate with therapy staff to coordinate patient care and ensure appropriate scheduling of appointments
- Verify insurance coverage
- Manage front desk, performing duties such as checking patients in/out, collecting payments, and managing paperwork
- Handle any necessary rescheduling or cancellations of appointments

Experience:
- Previous experience working in a professional office or customer service setting is preferred
- Proficiency in using computers
- Excellent telephone manner
- Strong attention to detail and ability to work in a fast-paced environment
- Excellent communication skills, both written and verbal, and a professional presentation
- Ability to maintain confidentiality and adhere to HIPAA guidelines

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• 401(k) 2% match
• Free parking
• On-site gym
• On-the-job training
• Paid time off
• Retirement plan

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday
• Morning shift
• No weekends

Work Location: In person