Patient Management Coordinator jobs in Raleigh, NC

Who are we?

As an innovative primary care provider, Avance Care is in the business of improving the standard of healthcare. By offering convenient, accessible, cost-effective healthcare services, we keep our patients at the center!

Why us?

The Morrisville and West Cary offices offer a variety of services available to patients. On top of primary care providers, we have providers with a background in dermatology, sports medicine, internal medicine, neurology, and we have 2 pediatricians on staff. This sets us up to be a "one stop shop" for our patients! MAs can learn a variety of skills with working with specialty providers. This opportunity is great for MAs interested in expanding their skills or have future goals of working in healthcare. 

Core Responsibilities:

• Meet, greet, and assist patients promptly, efficiently, and in a professional manner
• Set up new patients and update current patients’ information in the EMR system
• Schedule and reschedule appointments, as well as coordinate walk-in patients
• Answer phone calls promptly and relay messages when necessary
• Maintain the front desk and reception area in an organized, orderly fashion
• Collect co-payments, deductibles, and co-insurances
• Process referrals and provide complete and accurate referral information to our patients
• Balance cash register and ensure all credit payments are accurate
• Explain fees, services, and policies
• Other duties as necessary

Qualifications:

• High school diploma or equivalent, required
• 1-2 years of Medical Administration experience, preferred
• Associates degree, preferred
• Medical and/or administration certifications, preferred

What are we looking for?

• Excellent verbal and written communication
• Ability to maintain confidentiality
• Strong computer skills
• Strong attention to detail
• Team player
• Efficient time management and workload prioritization
• Strong multitasking skills
• Basic understanding of common medical terminology

Schedule:

• Rotating shifts, Monday – Friday; 7:30am – 7:00pm
• Alternating weekends; Saturday & Sunday 9:00am – 3:00pm