Patient Management Coordinator jobs in South Bend, IN

We are a growing orthodontic practice looking for a superstar patient coordinator/front desk manager to join our team! We are looking for the right person to help us create amazing smiles and to promote our office culture and core values. We are a private practice specializing in orthodontics looking to add a team member to our family, not just an employee to punch the clock.

Your daily primary duty will be to make each patient’s visit to our office the BEST part of their day by delivering 1st class service while having fun. You must love getting to know all types of people, as the ability to communicate effectively and connect with patients and their parents is critical. You will answer phones, schedule appointments, accept payments, communicate with insurance companies and submit insurance claims.

We are looking for a team member that is patient, pleasant, outgoing, professional and understands the importance of teamwork.

We are looking for someone who loves to learn and who embraces challenges, change and growth. You must be self-motivated and proactive. Our office believes in continual personal and professional growth.

This position is for 3-4 days per week (27-34 hours per week). Flexibility is important as we grow. We are not open on weekends, but the position may require you to occasionally help after hours and/or on weekends to participate in marketing, promotional, continuing education and team building events.

Preferred Qualifications:

• Experience with dental/orthodontic billing, collections and insurance verification & submission
• Ability to multi-task
• 1 year of full-time experience at a dental or orthodontic office within the last 2 years
• Familiarity with Ortho2 Edge Practice Management Software is preferred
• Basic knowledge of dental/orthodontic terminology

Pay will be based on experience, passion for helping people, competence managing insurance & financials, and leadership ability. Benefits include paid holidays and available vacation time, as well as 401K retirement plan participation with employer match and profit share potential.

Please reply to this post with:

• Current resume
• References
• Your favorite kid friendly joke

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Application Question(s):

• How is your previous work experience relevant to this role?
• Why are you interested in this job?
• Are you willing to undergo a background check, in accordance with local law/regulations?
• What hourly pay rate are you looking for?
• Do you speak English & Spanish?
• When are you available for an interview or phone screen? Please list 2-3 dates & times.

Experience:

• Ortho2 Edge Practice Management: 1 year (Preferred)
• Dental Front Office: 1 year (Preferred)

Work Location: In person