Patient Management Coordinator jobs in Wilmington, NC

Summary:

Atlantic Medical Management (AMM) is hiring a CMA or RMA to work as our Patient Care Coordinator for the Care Management (CM) Department. AMM is a corporate medical management firm that is dedicated to improving patient care. The Patient Care  Coordinator is responsible for coordinating a range of activities/tasks with patients. They will work within the scope of practice, and in concert with the Primary Care Provider, patients, caregivers, family members, and other members of the Care Management team. Local travel may be required. Expand your experience and be apart of our new Care Management Team!

Essential Functions:

• Serve as a liaison among the patient/family, community services, primary car providers, specialists, and other care team members to coordinate services
• Identify and address barriers that impede health outcomes
• Implement Care Management interventions per the patient's care plan
• Provide education to patient/family within scope of practice under the direction of the Care Managers- Registered Nurse or Licensed Clinical Social Worker
• Processes referrals from members of the Care Management Team appropriately, accurately, and timely according to our established workflows
• Documents all interactions with patients/others appropriately
• Schedules/verifies appropriate medical appointments for the patients as needed
• Maintains appropriate patient documentation in the Care Management documentation platform, in accordance with organizational policies and procedures
• Adhere to AMM, organizational, privacy and security policies alongside HIPAA regulations to ensure that patient and network data are properly safeguarded
• Attend departmental and corporate meetings, local and regional trainings, or other events as required
• Willingly performs other duties assigned

Qualifications:

• Certified Medical Assistant or Registered Medical Assistant
• Minimum of 2 years of experience in a medical or behavioral health environment

Additional Skills Required:

• Excellent verbal communication skills. Must be able to work with changing priorities
• Requires excellent organizational, problem solving and critical thinking skills
• Must be able to interact with individuals of all cultures and levels of authority
• Requires the ability to maintain confidentiality
• Must be able to work independently as well as collaboratively within the interdisciplinary team

Benefits:

• 401(k)
• Health, Dental, and Vision insurance
• AFLAC
• Paid time off