Patient Registrar jobs in Billings, MT

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all permanent full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.

Trauma Registrar (0.9)
TRAUMA CENTER (BILLINGS CLINIC HOSPITAL)
req6578

Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 0.90 = 72 hours (Non-Exempt)
Starting Wage DOE: $20.12 - 23.64

The incumbent in this position is responsible for the Trauma Registry data, office coordination activities of Trauma Services, including record and manual maintenance, establishing essential records and data bases, and first line interactions regarding customer concerns.

Essential Job Functions

• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.
• In collaboration with the Trauma Registrar, maintains the trauma registry for the purpose of performance improvement by measuring and evaluating plans to improve both the processes of care and the outcome. Facilitates in designing the registry to facilitate performance improvement activities, trend reports, and research while protecting confidentiality.
• Assists in identifying trauma cases from all sources within the hospital.
• Accessioning, abstracting and ICD-10, AIS, Coding, of medical data with computer entry of identified cases following state and nationally recognized guidelines.
• Provides abstracted and follow-up data to Montana Department of Health & Human Services and National Trauma Data Bank and Trauma Quality Improvement Program
• Maintains department(s) data bases, primary records, manuals, and reference materials. Duties include system maintenance and data integrity for various system applications.
• Provides data for and aids in case review, Trauma M&M, Trauma Committee, Trauma Case conference, ERTAC and STCC.
• Designs and produces documents, forms, reports and data graphs for projects and programs based on needs identified by the staff and management for the department(s) and/or organization. Duties include data gathering, database extractions, and data analysis for various projects and preparation of a variety of reports and data graphs requiring independent judgment with minimal supervision.
• Provides routine administrative and secretarial support to department staff including file management, telephones, meeting preparation and minutes, etc. Coordinates functions for identified department staff and physicians including:
• Coordinate & assist staff/consultants with travel plans and meeting arrangements
• Appropriate supply maintenance
• Site, material, and equipment preparation for educational offerings and presentations
• Communicates appropriately with customers to identify concerns and issues, identifies routing to appropriate resource, and follows up to ensure all matters requiring attention are addressed promptly and efficiently. Resolves problems identified within areas of responsibility along with working proactively to redesign processes in order to enhance productivity and cost efficiency.
• Utilizes performance improvement principles to assess and improve quality.
• Identifies need and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental, and outside agency environmental, employee or patient safety standards relevant to job performance. Identifies and anticipates problems and safety issues and initiates appropriate action.

Knowledge, Skills, and Abilities

• Human anatomy, physiology and medical terminology
• ICD-10 coding
• Process Improvement, Patient Safety processes
• Trauma Quality Improvement Program Data Reports
• Abstracting medical data from trauma registry
• Billings Clinic policies and procedures, both organizational and departmental
• Personal computers, hardware and software
• Microsoft Office Programs (i.e., Windows, Outlook, Word, Excel, etc.)
• Billings Clinic Code of Business Conduct
• Billings Clinic Corporate Compliance Program
• HIPAA and confidentiality requirements
• Patient’s/resident’s rights
• Patient safety standards
• Customer service techniques and Personal Service Excellence (PSE) skills
• Basic statistics, data collection and analysis tools
• Confidentiality requirements
• Regulatory agencies and requirements
• Strong interpersonal skills, including the ability to interact effectively with employees, leadership,

• Professional communication skills, both verbal and written
• Report writing and database extractions
• Use of microcomputer software such as word-processing, graphics packages, spreadsheets, etc.; Microsoft Office Programs (i.e. Word, Excel & Powerpoint)
• Organizing and prioritizing
• Working with technical staff across departmental lines
• Data analysis
• Composing and editing correspondence and reports
• Conflict resolution
• Work independently and be flexible
• Organize multiple projects simultaneously
• Communicate effectively, both written and verbal
• Interpret, adapt and apply guidelines and procedure
• Monitor, compile and analyze information
• Incorporate population specific needs into all aspects of communication and patient care; scope of services provided will encompass age groups from infant through geriatric
• Lift, bend, stretch and reach to accomplish duties
• Establish and maintain effective relationships
• Adapt to varying workload assignments and changes in service priorities
• Perform tasks or duties with frequent interruptions and competing priorities
• Concentrate and pay close attention to detail when planning and performing professional nursing care, resolving patient/resident care problems and dealing with patients/residents and their families, while working with frequent interruptions and competing priorities
• Assist with development, piloting, use, and validation of data collection methodologies.
• Work with trauma coordinator and multidisciplinary teams to collaboratively address program development, problem identification and resolution, regulatory compliance, system performance and outcome measures.
• Position requires the highest degree of integrity and confidentiality due to sensitive nature of information handled in the course of patient care and coordination with the various medical providers within the community
• Accountable to provide clinically sound information
• Requires excellent working relationships with all levels of health care providers
• Inappropriate communications or dissemination of information can result in significant financial/legal damages to Billings Clinic and/or physicians
• Poorly kept, incomplete, or inaccurate records can affect the facility’s accreditation status

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.