Patient Registrar jobs in Detroit, MI

Patient Registrar collects information from incoming patients regarding services needed, insurance available, or financial status. May assist in completion of admissions or insurance forms. Being a Patient Registrar contacts insurance providers to verify coverage and obtain authorization for service. Requires a high school diploma. Additionally, Patient Registrar typically reports to a supervisor or manager. The Patient Registrar may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Registrar
  • Corewell Health
  • Royal, MI FULL_TIME
  • Job Summary

    Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required.

    Essential Functions

    • Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department professionalism policy. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC.
       
    • Accurately and efficiently performs registration and financial functions to include: Thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.
    • Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.).
    • Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary.
    • Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collects and documents Advance Directive information, educating and providing information as necessary. Collects and documents Medicare Questionnaire, issue Medicare Inpatient Letter & Medicare Off-site Notifications as required by Government mandates. Scan appropriate documents. Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.
    • Financial Advocacy: Screen all patients self-pay & out of network patients using the EPIC tools. Provide information for follow up and referral to the Financial Advisor as appropriate. Initiate payment plans and obtain payment, Informs and explains to patients/families all applicable government and private funding programs and other cash payment plans or discounts. Incorporates POS (point of service) collection processes into their daily functions.
    • May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely.
    • Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients effective September.
    • Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies.
    • May facilitate scheduling in identified areas for ancillary testing.
    • Mark duplicates Medical Records for merge: identify potential duplicate records to determine that the past and current records are truly the same. Utilize all system resources and contact patient if necessary.
    • May act as a preceptor to a newer staff member.
    • Maintains or exceed the department specific individual productivity standards, collection targets, quality audit scores for accuracy productivity, collection and standards for registrations/insurance verifications.
    • Provide excellent service to our clinical and “downstream” departments and physicians as users of our registration services. Contribute to process improvement activities to support an efficient patient and process flow.
    • Clerical duties including i.e., typing, filing, mailing, calling patients to form groups or to obtain case history, copying, faxing, receiving payments and funding applications.
    • Maintains or exceeds the Corewell Health Customer Service Standards: Service, Ownership, Attitude, and Respect. Provide every customer with a seamless, flawless Corewell Health experience.
    • Remain compliant with regular TB testing & Flu vaccination per Hospital requirements.

    Qualifications

    • Required High School Diploma or equivalent
    • Preferred Associate's Degree business, management or other related fields
    • Preferred Bachelor's Degree business, management or other related fields
    • 1 year of relevant experience customer service role or health care industry Required

      Physical Demands

      • Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
      • Waist to Waist > 5 lbs: Seldom up to 10 lbs
      • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
      • Waist to Overhead > 5 lbs: Seldom up to 10 lbs
      • Bilateral Carry > 5 lbs: Seldom up to 10 lbs
      • Unilateral Carry > 5 lbs: Seldom up to 10 lbs
      • Pushing Force > 5 lbs: Seldom up to 10 lbs
      • Pulling Force > 5 lbs: Seldom up to 10 lbs
      • Sitting: Frequently
      • Standing: Occasionally
      • Walking: Occasionally
      • Forward Bend - Standing: Seldom
      • Forward Bend - Sitting: Occasionally
      • Trunk Rotation - Standing: Seldom
      • Trunk Rotation - Sitting: Occasionally
      • Reach - Above Shoulder: Seldom
      • Reach - at Shoulder or Below: Seldom
      • Handling: Occasionally
      • Forceful Grip > 5 lbs: Seldom
      • Forceful Pinch > 2 lbs: Seldom
      • Finger/Hand Dexterity: Frequently

      Primary Location

      SITE - Medical Office Building West/East - 3535 W 13 Mile Road - Royal Oak

      Department Name

      HOPD - Eye Institute Eye Clinic - Royal Oak

      Employment Type

      Full time

      Shift

      Day (United States of America)

      Weekly Scheduled Hours

      40

      Hours of Work

      Variable

      Days Worked

      Monday through Friday

      Weekend Frequency

      N/A

      CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

      Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

      Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

      An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

      You may request assistance in completing the application process by calling 616.486.7447.

    • 18 Days Ago

    C
    Registrar
    • Corewell Health
    • Orion, MI PART_TIME
    • Position details: part-time 2-3 shifts per week, 10:30 a.m. to 7 p.m. and 8:30 a.m. to 5 p.m. rotating, days worked are Mon, Thurs, Friday and every 4th weekend.Position located at Lake Orion office -...
    • Just Posted

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    Registrar
    • Spectrum Health
    • West Bloomfield, MI FULL_TIME
    • Position details : casual position - flexible hours / rotating shift. Will be scheduled an 8-hour shift between the hours of 5 : 30 to 11 Mandatory orientation first week 8 to 4 : 30 Minimum rate is $...
    • 1 Day Ago

    C
    Registrar
    • Corewell Health
    • Dearborn, MI PART_TIME
    • Position details: casual position, flexible schedule, rotating hours.Will work in breast care center and radiation oncology, picking up hours in the EC.Mandatory orientation first week 8 a.m. to 4:30 ...
    • 11 Days Ago

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    Patient Care Coordinator
    • Otto Bock Patient Care, LLC
    • Ferndale, MI FULL_TIME
    • Business Unit: Otto Bock Patient Care, LLC Location: Ferndale, MI, US, 48220 Contract Type: regular Scope of employment: full-time Contact Person: Lisa Castro Contact Information: Job ID: 6686 Summary...
    • 10 Days Ago

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    Patient Care Coordinator
    • Otto Bock Patient Care, LLC
    • Madison, MI FULL_TIME
    • Business Unit: Otto Bock Patient Care, LLC Location: Madison Heights, MI, US, 48071 Contract Type: regular Scope of employment: full-time Contact Person: Lisa Castro Contact Information: Job ID: 6769 ...
    • 1 Month Ago

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    0 Patient Registrar jobs found in Detroit, MI area

    D
    Medical Receptionist
    • Dearborn Cardiology
    • Dearborn, MI
    • Job Description Job Description Our practice is growing and we are adding a full-time Medical Receptionist to our team! ...
    • 4/26/2024 12:00:00 AM

    N
    Medical Receptionist
    • Northpointe Foot & Ankle
    • Berkley, MI
    • Job Description Job Description Well established Foot & Ankle Specialists office located in Berkley, MI currently has an...
    • 4/25/2024 12:00:00 AM

    M
    Medical Receptionist
    • MICHIGAN SPINE AND BRAIN SURGEONS
    • Southfield, MI
    • Job Description Job Description Job Summary Our practice: Michigan Spine and Brain Surgeons is one of the leading neuros...
    • 4/24/2024 12:00:00 AM

    R
    Medical Receptionist
    • Royal Oak Surgical Associates
    • Royal Oak, MI
    • Job Description Job Description Seeking a self-motivated professional for a front office position in a surgical practice...
    • 4/24/2024 12:00:00 AM

    K
    Medical Receptionist
    • Kingswood Ob/Gyn
    • Royal Oak, MI
    • Job Description Job Description ANSWER PHONES, MAKE APPOINTMENTS, TAKE MESSAGES, CHECK PATIENTS IN AND OUT, VERIFY INSUR...
    • 4/23/2024 12:00:00 AM

    C
    Medical Receptionist
    • CARTER SNELL SKIN CENTER PLC
    • Royal Oak, MI
    • Job Description Job Description Carter Snell Skin Center, PLC, a prestigious dermatology practice situated in Royal Oak ...
    • 4/23/2024 12:00:00 AM

    K
    Medical Receptionist
    • Kingswood Ob/Gyn
    • Troy, MI
    • Job Description Job Description ANSWER PHONES, MAKE APPOINTMENTS, TAKE MESSAGES, CHECK PATIENTS IN AND OUT, VERIFY INSUR...
    • 4/23/2024 12:00:00 AM

    H
    Medical Receptionist
    • Hosey and Murphy Foot and Ankle Centers
    • Charter Township of Clinton, MI
    • Job Description Job Description We are seeking a friendly and well organized Medical Receptionist to join our growing he...
    • 4/23/2024 12:00:00 AM

    Detroit (/dɪˈtrɔɪt/, locally also /ˈdiːtrɔɪt/; French: Détroit, lit. 'strait') is the largest and most populous city in the U.S. state of Michigan, the largest United States city on the United States–Canada border, and the seat of Wayne County. The municipality of Detroit had a 2017 estimated population of 673,104, making it the 23rd-most populous city in the United States. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area. Regarded as a major cultural center, Detroit is known for its co...
    Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
    Income Estimation for Patient Registrar jobs
    $33,918 to $41,403
    Detroit, Michigan area prices
    were up 1.2% from a year ago