OFFICE PROFILE:
The Office of the Registrar originates and maintains official records of student files and transcripts and verifies eligibility of students for athletics, registration, graduation, and state authorization.
ROLE:
The Registrar is the chief officer of institutional academic records and provides leadership to plan, organize, and manage all activities related to academic records and registration. This position is responsible for the compilation and maintenance of student records in compliance with federal law, state law, and accreditation requirements. The Registrar compiles and maintains student records and government reports, assists students and patrons, maintains smooth operation of the Office of the Registrar, and stays abreast of regulations and procedures for student records as required by accreditation agencies. This position serves as the primary University resource regarding education-related privacy regulations.
APPOINTMENT:
- Recommended by the Senior Vice President/Provost
- Approved by the Senior Vice President/Provost
STAFF RELATIONSHIPS:
- Reports to the Senior Vice President/Provost
- Supervises Assistant Registrar(s) and all administrative staff in the Office of the Registrar
- Interacts and functions cooperatively with other University personnel
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To be successful, an individual must be able to perform each of these duties satisfactorily:
- Prepare and recommend the annual academic calendar for two years in advance for adoption by the faculty
- Manage the collection, recording, maintenance, and reporting of student records within FERPA guidelines (e.g., academic standing, grades, registration data, maintenance and release of transcripts, National Student Clearinghouse, etc.)
- Run end-of-term processing, including the process for student academic standing, and provide lists of students on the Deans’ List and students subject to academic probation or dismissal to the appropriate University offices
- Create master course schedule in collaboration with Deans of the schools and Academic Advisors
- Create and post final exam schedule
- Manage grades (e.g., changes, incompletes, grade delays) and ensure they are submitted by faculty by the appropriate deadlines
- Assign classrooms to in-person courses on Concordia’s campuses
- Publish the academic catalog each year based on changes approved through Academic Council. This includes making all curriculum and course changes in the SIS (Banner) and/or integrated curriculum software.
- Plan general organization and assure the smooth operation of the Office of the Registrar
- Enforce all academic and administrative policies and procedures and draft policies at the direction of the Provost or as needed
- Work in cooperation with the Office of Institutional Research, Information Technology Services (ITS), Financial Aid, Finance Office, and Bursar's Office in preparing supporting data for internal and external reports
- Administer the budget for the Office of the Registrar
- Research, analyze, and resolve student disputes as they relate to student academic records and registration
- Collaborate with administrators, Deans, faculty, ITS, and Academic Advisors to facilitate and improve services to students, including registration, data management, and records policy questions
- Develop recommendations for implementing new and enhanced technology applications to support the services offered by the Office of the Registrar
- Represent the Office of the Registrar on appropriate committees as assigned by the Office of the Provost (including Academic Council; Educational Policies Committee; Data Governance Committee; Dismissal Appeal Committee, chair; and the Policies and Standards Committee, chair)
- Ensure all office procedures are up to date and thorough
To be successful, an individual must be able to oversee each of these duties satisfactorily:
- Evaluation of academic transcripts for transfer students and of prior learning qualifications, including military, CLEP, and AP records. This includes articulation agreements with California community colleges.
- Processing of outgoing student transcripts
- Tracking student progress toward certificate and degree completion, identifying students for academic honors (e.g., Latin Honors), and recommending to the faculty of candidates for graduation
- Planning and organization of commencement activities, including commencement ceremony preparation, diploma and regalia ordering, and regalia distribution
- Administration of all University registration activities
- Storage and purging of academic records
- Certification of eligibility of NCAA student athletes
- State authorization renewals and initial proposals for authorization
- Enhancement and maintenance of degree audit system and building of curriculum (degrees, majors, courses, etc.)
- Other duties as may be assigned from time to time
SUPERVISORY RESPONSIBILITIES:
Supervises administrative staff; carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; rewarding and disciplining employees; planning, assigning, and directing work; appraising performance; and addressing complaints and resolving problems.
EDUCATION AND/OR EXPERIENCE:
A master’s degree from an accredited university or five years related experience and/or training, or an equivalent combination of education and experience.
QUALIFICATION REQUIREMENTS:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Creative aptitude
- Ability to lead a team in a way that supports their abilities and encourages individual growth
- Ability to successfully implement new software as the needs arise
- Ability to be flexible to changing conditions and needs
- Ability to work independently
- Ability to work effectively with and through other people
- Ability to work under stressful conditions
- Maintaining of confidentiality on matters pertaining to this office and the campus as a whole
- Ability to formulate goals and objectives with the expectation of being evaluated on them
- Ability to organize existing resources to strengthen the quality of Concordia University Irvine
LANGUAGE SKILLS:
- Ability to read, analyze, and interpret University procedures, general information, educational publications, synodical procedures, or governmental regulations
- Ability to write reports, correspondence, and procedure manuals in order to effectively present information and respond to questions from groups of staff, faculty, administration, students, families, and the general public
MATHEMATICAL SKILLS:
- Ability to work with and apply mathematical concepts relevant to the Office of the Registrar
REASONING ABILITY:
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
OTHER SKILLS AND ABILITIES:
Attitude and Demeanor:
- Exemplify the Christian philosophy of Concordia’s mission statement in all aspects of day-to-day duties and responsibilities assigned to this position
- Be an individual of prayer and Christian maturity
- Assist Concordia in translating Christian principles into day-by-day practice and procedure
- Be a person of integrity and honor
- Develop and maintain positive relationships with all who come into contact with this office
- Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies, and goals of the University
- Respect lines of communication
- Have an open outlook; be future oriented and innovative
- Constantly strive to improve performance
- Communicate warmth, understanding, and helpfulness when interacting with students, staff, faculty, and the general public
- Manifest loyalty to the other personnel of Concordia
SAFETY:
Employees are responsible for complete cooperation with all aspects of the safety and health program, including compliance with all rules and regulations and for continuously practicing safety while performing tasks.
Supervisors are responsible for developing proper attitudes toward safety and health in themselves and in those they supervise, and for ensuring that all operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Repetitive motions using a computer keyboard
- Frequent and repeated rising and sitting
- Lifting, pulling, grasping, stooping, and reaching
- Climbing stairs and walking indoors or outdoors to various offices on campus
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. It includes office equipment, such as keyboards, phones, computers, and copy machines.